Cluster Head

About the Role:

A cluster head plays a crucial role in leading a team of sales managers (Client Advisors) by ensuring their overall success. They are responsible for setting sales goals and targets, implementing sales strategies, monitoring performance, providing training and mentoring, and facilitating collaboration among team members. In summary, the cluster head oversees a team of client advisors, providing guidance, support, and resources to ensure the team's success in meeting sales targets and promoting the organization's real estate offerings.

Key Responsibilities:

● Responsible for leading the team of Client Advisors who helps customers buy new homes

● Ensure all leads are worked upon and create a good quality strong sales pipeline/funnel for achieving daily, weekly and monthly targets.

● Responsible for achieving the input metrics of the team and sales conversion targets.

● Communicate effectively with senior management and other stakeholders, providing regular updates on team performance and SWOT.

● Manage the administration function, operational performance reporting, and streamlining processes wherever possible.

● Develop and maintain healthy & long-term relationship with developers

● Active participation in field site visits and assisting in driving closures.

● Preparation of weekly, monthly and quarterly cluster-level sales plans.

● Conduct daily, weekly, and monthly reviews to evaluate and improve the performance of Client Advisors.

● Recruit and coach Client Advisors for city expansion

● Conduct Root Cause Analysis to identify and analyze the underlying factors impacting the business and develop and implement solutions.

● Implement new strategic initiatives aimed at enhancing the efficiency and effectiveness of business units, thereby strengthening the overall performance of the organization.

Pre-Requisites:

● Prior team management experience

● Strong sales background in an individual capacity

● In-Depth knowledge about the location/city you have applied for.

● Attention to detail and critical problem-solving skills

● Prior experience in a target-driven role.

● B2C sales experience is preferred

● Excellent analytical, problem-solving skills RCA skills.

● Required Exp - 4 years to 8 Years (Min 3 Years of team handling exp)

● Working Days: 6 days (Saturday and Sunday working).