Cloud Support Engineer

Az-104 cert, PowerBi expertise, Automation using PowerShell and Azure tools, Terraform, Kubernetes, Azure CLI and Scripts.

Overall, an Azure Solutions Architect Expert is responsible for designing, implementing, and maintaining complex solutions on Azure, while ensuring that the solution meets the needs of the business and is aligned with best practices and industry standards.

Role and Responsibility of Azure Administrator or Support profile

Duties and responsibilities include, but are not limited to, the following:

Deploy and maintain Azure resources and other cloud technologies.

Implementation and support for Networking, Databases, Software, and Servers in the Cloud.

Design architecture for integrating core infrastructure technologies in support of enterprise applications.

Perform risk assessments of existing and new technology deployments.

Recommend, implement, and monitor security auditing and alerting solutions.

Monitor cloud and on-premise resources to verify integrity and availability.

Troubleshoot operational issues, escalate as appropriate and offer solutions.

Collaborate with application development, network/security, and infrastructure teams to ensure seamless integration within the production environment, including validation planning, validation testing coordination, and reporting production readiness for deployment.

Establish standards, tools, and processes to be used by the team and create procedures to guarantee adherence and compliance to those standards.

Develop, document, and understand internal IT processes and procedures.

Utilize automation tools such as Terraform, Ansible, or similar.

Ensure timely resolution of issues, responsible for communicating with all impacted parties the status and resolution of all issues.

Communicate with customers and notify them of impending changes or agreed outages.

Keep current on new technologies and advancements in current technologies.

Assists with special projects or other duties as assigned.