Clinical System Administrator I

Job Description

Job Description Position Summary: Provides administrative guidance and support for the Clinical Systems. Essential functions of the job include but are not limited to: Responsible for internal User Access management request to the Clinical Systems and other business systems. Performs entry of data into the Global Directory within Precisions Clinical System across all Sites, Institutions and update as required. Responsible for the creation of Studies, Countries and Sites within the Clinical System as requested. Addresses help desk tickets assigned to answering questions, trouble shoot problems or identify system performance issues or deficiencies. Supports Clinical System modifications and updates to picklists, field requirements Supports the Clinical teams in the ongoing review of Clinical System access and removal of access as identified or requested. Support the leads or manager in any ad-hoc tasks assigned. Qualifications: Minimum Required: Degree, or equivalent combination of education and experience in information systems or technology Other Required: Preferred: Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations. Skills: Ability to resolve issues independently with good judgement to escalate appropriately. Ability to learn new systems Strong interpersonal, verbal and written communication skills