2 years

12 - 14 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Sales

  • Support in implementing promotional campaigns, events, and partnerships.
  • Monitor aesthetic treatment achieving revenue targets.
  • Upsell and cross-sell aesthetic services

Operations Management

  • Oversee the day-to-day operations of the aesthetic clinic.
  • Ensure a clean, organized, and welcoming environment for clients.
  • Manage appointment scheduling systems and front desk operations.
  • Monitor clinic performance and implement improvements.

Staff Management

  • Recruit, train, supervise, and evaluate clinic staff, including front desk, aestheticians, and nurses.
  • Organise staff rotas and ensure adequate coverage.
  • Conduct regular team meetings and performance reviews.

Customer Service

  • Ensure the highest level of customer satisfaction and handle client complaints professionally.
  • Maintain confidentiality and sensitivity with all patient information.
  • Monitor and improve client feedback and retention metrics.

Compliance & Quality Control

  • Ensure compliance with all health, safety, and regulatory requirements.
  • Maintain up-to-date licenses, certifications, and insurance.
  • Enforce standard operating procedures and treatment protocols.

Inventory & Supplies

  • Manage inventory levels of skincare products, medical supplies, and clinic materials.
  • Order supplies in a timely and cost-effective manner.

Financial Management

  • Assist in managing budgets, billing, and invoicing.
  • Prepare financial and operational reports for management.

Qualifications:

  • Proven experience in a clinic, spa, or medical/aesthetic environment (2+ years preferred).
  • Strong leadership and people management skills.
  • Excellent organisational and multitasking abilities.
  • Exceptional communication and customer service skills.
  • Understanding of aesthetic treatments, skincare products, and clinic equipment.
  • Proficiency in using clinic management software (e.g., Zenoti, Phorest, or similar).
  • Knowledge of relevant health regulations and standards.

Location:- Hyderabad

Job Types: Full-time, Permanent

Pay: ₹100,000.00 - ₹120,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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