Client Spokesperson (Project Management & CRM) Fresher Job (Remote)

Job Description

About the job: Key responsibilities: 1. Serve as the face of Toposel to clients, delivering updates, reports, and explanations of work being done across marketing and technical projects 2. Interpret technical and marketing work from engineers, media buyers, designers, and translate it into non-technical language for client updates 3. Coordinate communication between internal teams (media buying, engineering, design, leadership) and clients to ensure alignment of goals and deliverables 4. Prepare and present weekly and monthly reports, campaign summaries, and project status updates to clients 5. Address client queries, feedback, and requests promptly, while setting realistic expectations and timelines 6. Identify opportunities for upselling or cross-selling services based on client needs and conversations 7. Work closely with leadership to flag risks, opportunities, or client concerns proactively 8. Maintain documentation of all client communication, approvals, and feedback 9. Communicate complex topics in a simplified and client-friendly manner 10. Demonstrate curiosity and willingness to learn the basics of tech and marketing 11. Build strong relationships by balancing client satisfaction and internal team capacity 12. Show enthusiasm to be part of a growing, remote-first startup Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-06-20 23:59:59 Skills required: Project Management, Time Management, Client Relationship Management (CRM), Coordination, Technical Writing, Interpersonal skills, Effective Communication, Community Management and Report Generation Other Requirements: 1. Possess up to 1+ years of experience in account management, client servicing, project management, or similar roles 2. Demonstrate strong communication skills (written and verbal) with a professional, confident tone 3. Show ability to quickly grasp marketing and technical concepts even without a deep background in them 4. Display comfort with presenting to clients, leading calls, and handling feedback professionally 5. Stay organized, proactive, and solutions-driven 6. Have knowledge of marketing, digital advertising, or web technologies as a plus 7. Preferably have experience working in an agency or client-facing environment 8. Suitable for freshers and candidates with up to 1 year of experience only About Company: We are an online digital marketing agency providing services in paid media, e-commerce, content, and influencer marketing. We wish to provide products that help you in the smooth functioning and growth of your business.