Client Servicing Manager

Company Description

Inextis Events is an award-winning experiential marketing agency based in Mumbai. Since its establishment in 2013, the company has been delivering thoughtful creativity and impeccable execution to create admirable experiences for clients. Inextis focuses on providing absolute solutions to augment clients' brand value and has developed long-standing relationships with some of the biggest corporates in the country.

Essential Skill Set:

(Please Note: We are looking for candidates from the events industry with 4–5 years of client servicing experience.)

• Should be able to handle all client related communications including understanding of the brief, planning and communicating it to the internal team, delivering on the commitment as per the agreed timelines; be available for all client related interactions, execution of the event, etc.

• Concept Development: Generate creative and original event concepts that meet client's needs and align with their objectives. This includes brainstorming, researching, and ideating unique ideas for event themes, formats, and experiences.

• Conduct regular research on existing clients for an in-depth analysis of their businesses and associated needs.

• Ensure seamless client interfacing and project management, with a focus on timely completion of interim and major deadlines.

• Coordinate with operations and servicing team internally to ensure proper staffing on the project based on bandwidth available within each department.

• Oversee budgeting process with respective production / Operation manager for the project.

• Post-event formalities like sending reports, feedback forms and testimonials from clients, closing the event etc.