Job
Description
As a Client Service Executive at Elixir Integrated Brandcomm, you will play a vital role in building and maintaining strong client relationships, ensuring smooth communication, and driving the successful execution of projects. You will act as the primary point of contact for assigned clients, understanding their needs, objectives, and expectations. Your responsibilities will include: - Developing and maintaining strong, trust-based relationships with clients, serving as their advocate within the agency. - Proactively identifying client challenges and providing innovative solutions to address them, leveraging agency resources and expertise. - Collaborating with internal teams to develop and execute integrated marketing and non-marketing campaigns and projects. - Ensuring timely and effective communication between clients and internal teams, managing expectations and addressing any issues or concerns. - Monitoring project timelines, budgets, and deliverables to ensure that all client requirements are met on time and within scope. - Maintaining thorough documentation of client interactions, project details, and work records to facilitate smooth operations and future reference. - Participating in pitches alongside agency staff to secure new business opportunities and contribute to agency growth. - Ensuring the overall quality of creative content and services delivered, maintaining set standards and exceeding client expectations. - Identifying opportunities to expand business with existing and new clients, developing and proposing value-added, creative interactive strategies and presentations for pitches. Qualifications: - Bachelors degree in Marketing, Communications, Business Administration, or related field. - 1-3 years of proven experience in client servicing or account management within a creative agency or corporate environment. - Exceptional communication and interpersonal skills. - Strong project management skills, with the ability to effectively plan, organize, and oversee multiple projects simultaneously. - Proficiency in project management tools and software. - Excellent communication etiquette, both written and verbal. Join Elixir Integrated Brandcomm and be part of a dynamic team dedicated to creativity, excellence, and client satisfaction. If you are an outspoken problem-solver who loves to deliver exceptional service experiences, apply now by submitting your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this role. Reporting: You will report to the Creative Head and Directors. Note: - Immediate joining required (within 15 days). - Shortlisted candidates might need to provide references. - No hybrid/work from home options available. - Preferably looking for candidates from the central line. - The agency operates 5 days a week with official timings from 9:30 am to 6:30 pm, subject to workload. - Salaries are disbursed on or before the 8th of every month. - Learning opportunities and sponsorships available.,
