Client Servicing Executive

Job Description

Job Title: Client Servicing Executive – Affiliate Marketing Location: Gurugram (Work from Office) Experience: Freshers Employment Type: Full-time / Internship (Immediate Joiners Preferred) Salary: ₹15,000 – ₹20,000 per month Education: Graduate(Marketing preferred) Job Description: We are seeking a proactive and enthusiastic Client Servicing Executive to join our team and support the execution and optimization of digital marketing and affiliate campaigns. This is an excellent opportunity for freshers or early-career professionals looking to grow in the field of client servicing and performance marketing. Key Responsibilities: Act as the primary point of contact for existing clients, ensuring timely delivery of campaign requirements and superior client satisfaction. Build strong working relationships with new clients introduced by the Business Development team. Collaborate closely with internal delivery teams to ensure campaign performance meets or exceeds client expectations. Optimize campaign performance by analyzing results and making data-driven recommendations. Upsell services by promoting additional budget allocations and converting campaigns across different models (e.g., CPS to CPV, branding initiatives). Monitor and maintain monthly advertiser validation reports to track campaign effectiveness. Support clients in achieving their digital marketing goals through tailored strategy and execution. Handle client inquiries via email, phone, or in-person interactions with professionalism and efficiency. Escalate client concerns or complex issues to the appropriate departments for timely resolution. Provide technical assistance and support related to our products and services. Requirements: 0 to 6 months of relevant experience in affiliate or digital marketing (internships count). Strong communication and interpersonal skills. Ability to multitask and manage client expectations effectively. Proficiency in MS Office and basic digital marketing tools. Must be based in or willing to relocate to Gurugram. Graduate or postgraduate in Marketing or a related field. Benefits: Leave encashment Opportunity to work with a growing digital marketing team Career growth in client servicing and affiliate marketing domain Schedule: Day Shift (Monday to Friday) Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person