Client Servicing Executive

Company Description

3 Dots Design offers comprehensive communication solutions in advertising, design, and digital. As an Integrated Communications Specialist, we provide end-to-end services to grow brands in India. Our media-neutral approach helps optimize client budgets and enhances the agility of their marketing communications process. We have a strong reputation as a one-stop destination for cohesive brand communication needs.

Role Description

This is a full-time on-site role for a Junior Client Servicing professional based in Pune. The role involves managing client relationships, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks include coordinating with clients, fulfilling their requirements, and liaising with internal teams to deliver solutions. You will also assist in financial aspects related to client services and ensure that client needs are met promptly and efficiently.

Qualifications

• Proficiency in Client Services and Customer Service
• Strong Communication skills to interact with clients and internal teams
• Focus on Customer Satisfaction to maintain and enhance client relationships
• Basic understanding of Finance to manage client-related financial tasks
• Excellent organizational and time-management skills
• Ability to work collaboratively in a team environment
• Experience in the advertising or design industry is a plus
• Bachelor's degree in Business, Marketing, Communications, or a related field