CLIENT SERVICING & BUSINESS MANAGER (MIX of CLIENT SERVICING , BIZ LEAD MANAGEMENT & CREATIVE DIRECTION) — Wedding Photography Industry

CLIENT SERVICING & BUSINESS MANAGER

(Mix of Client Servicing, Business Lead Management & Creative Direction)

Luxury Wedding Photography & Film Studio | Mumbai

Before You Apply

entry-to-mid-level position

not suited for senior or high-salary expectations.

valid passport is a must

About Us

emotionally powerful stories wrapped in fashion-forward visuals

From palaces and private estates to faraway shores — wherever love takes us, we turn moments into timeless, stylish, and deeply personal narratives.

empathy with aesthetics

Role Overview

role

• Client Servicing

  → Be the single point of confidence for couples & families throughout their journey.

• Business Lead Management

  → Handle inbound leads, conduct discovery calls, create proposals, and manage follow-ups — this is not a cold-calling role.

• Creative Direction

  → Ensure moments aren’t missed, frames look their best, and storytelling stays true to the brand aesthetic.

emotion and execution

ownership, stamina, and creating something unforgettable.

Who ShouldNotApply

Hardcore client servicing profiles with no creative eye

Filmmakers/DOPs/Writers who only want to shoot

Stylists who don’t understand storytelling or production

Production managers with no client-facing experience

Anyone uncomfortable with high-pressure, travel-heavy wedding environments

Freshers without relevant industry exposure

Candidates expecting senior/leadership-level salary packages not aligned with a 2–5 year role

Who This Role Is For

Someone mature yet fun, emotionally aware, and client-facing

A professional who can manage client relationships end-to-end while shaping storytelling moments

A person with strong creative sensibility — understands films, photos, and aesthetics (not just logistics)

Confident enough to direct a team with authority, yet approachable enough to build comfort with clients

Highly proactive, systematic, and organized — doesn’t need reminders or follow-ups

Passionate about weddings and willing to work long hours during peak season

Key Responsibilities

• Act as the

  SPOC

  for assigned weddings — managing clients, expectations, and timelines
• Conduct

  discovery calls

  with inbound leads, build rapport, and close bookings
• Create proposals and ensure follow-ups are timely and professional
• Lead on-floor execution → posing, styling, interviews, story arcs, ensuring nothing is missed
• Work with planners, vendors, and venues to keep shoots smooth & timely
• Lock freelancers, prep call sheets, manage backups & trackers
• Guide editors → align films/photos with story & studio aesthetic
• Manage client feedback cycles & ensure timely delivery
• Contribute to moodboards, teaser/trailer ideas, and Insta campaigns

Qualifications & Skills

• 2–5 years of experience in content, media, luxury events, or client servicing with creative sensibility
• Prior experience in handling

  inbound leads, client meetings, or proposal creation

• Strong storytelling + visual instinct (films, photos, aesthetics)
• Excellent communicator — clients & teams take you seriously
• Strong knowledge of Excel/Google Sheets for trackers, schedules & reporting
• Proactive, self-driven, highly organized — should not require repeated follow-ups
• Street-smart, emotionally intelligent, calm under pressure
• Must have a valid passport & be open to travel
• Immediate joiners preferred
  

What We Offer

Ownership of weddings end-to-end

Travel across stunning destinations

Creative + leadership freedom

A respectful, drama-free, emotionally intelligent team

How to Apply

CV + a short note

Must Include:

• Current CTC
• Expected CTC
• Notice period
• Must have a valid passport