Client Services Representative

Job Description

Company Description AddWeb Solution Private Limited operates an Offshore Development Center in India and has its headquarters in the USA. The company ensures direct interaction with resources through HD-quality video and secures project data confidentiality. With over 500 successful projects, AddWeb Solution offers services in Web and eCommerce Development, DevOps, Mobile App Development, and SEO/Digital Marketing. Role Description This is a full-time on-site role for a Client Services Representative located in Ahmedabad. The Client Services Representative will be responsible for addressing client inquiries, ensuring customer satisfaction, providing exceptional customer service, and managing client accounts. The role includes handling finance-related client queries and resolving any issues clients may have with services provided. Qualifications Client Services and Customer Service skillsExcellent Communication and Customer Satisfaction skillsBasic understanding of FinanceStrong problem-solving and interpersonal skillsAbility to work independently as well as in a team environmentAttention to detail and ability to handle multiple tasksExperience with CRM software is a plusBachelor's degree in Business, Communications, or related field is preferred