Client Relationship Manager

Job Description

Client Relationship Management: Act as the primary point of contact for clients, establishing and maintaining strong relationships, ensuring their recruitment needs are understood and met. Requirement Gathering Client Coordination: Work directly with clients to gather and fully understand their requirements, ensuring smooth communication and alignment with internal teams. End-to-End Recruitment Process: Manage the full recruitment lifecycle, from sourcing candidates to interview coordination, ensuring timely delivery of quality talent to clients. Recruitment Talent Acquisition: Oversee the recruitment process, ensuring that all stages from job posting to candidate placement are executed effectively and efficiently. Client Communication: Provide regular updates to clients regarding recruitment progress, managing expectations, and resolving any concerns or challenges. Client Relationship Development: Build and sustain long-term relationships with clients, working to understand their evolving needs and tailor recruitment solutions accordingly. HR Operations Support: While recruitment is the primary focus, the role also involves working closely with HR Operations to assist in processes related to onboarding, compliance, and documentation, as needed. What You Can Expect from This Role: Recruitment-Focused Role: While the position offers opportunities to work on HR operations and client management, the primary focus will be on recruitment and talent acquisition. Diverse Experience: Gain hands-on experience in recruitment, HR operations, and client relationship management, developing a broad skill set. End-to-End Client Relationship Management: You will directly manage client relationships from start to finish, ensuring smooth communication and client satisfaction throughout the recruitment process. Dynamic and Fast-Paced Environment: Work in an environment that encourages professional growth, with continuous opportunities to upskill in both recruitment and HR operations. Qualifications Skills: Educational Requirements: MBA (HR) Experience: Minimum 1 year of experience in Talent Acquisition with a strong interest in HR Operations. Talent Acquisition Experience: 1-4 years of experience in Talent Acquisition, with a focus on end-to-end recruitment processes. Communication Skills: Excellent verbal and written communication skills, with the ability to engage and manage client relationships effectively. Decision Making Problem Solving: Strong decision-making and problem-solving skills, with the ability to address client issues and resolve challenges in recruitment. Adaptability: Ability to thrive in a fast-paced environment, managing multiple priorities while delivering high-quality recruitment outcomes. Interpersonal Skills: Strong interpersonal skills to effectively interact with clients, candidates, and internal teams.