Client Relations Associate

Location:

Work Model:

Experience:

Employment Type:

About ProMax Events

medical and corporate conferences

energy of a fast-paced creative agency

About the Role

Client Relations Associate

Key Responsibilities

• Manage

  end-to-end client communication

  , ensuring clarity, responsiveness, and satisfaction throughout the event lifecycle.
• Coordinate seamlessly with internal departments —

  production, creative, and logistics

  — to translate client needs into actionable deliverables.
• Prepare

  client reports, proposals, and presentations

  , ensuring high-quality documentation and presentation standards.

• Handle on-site client servicing

  with professionalism, ensuring smooth execution and proactive issue management.
• Drive

  new business development

  , identify potential clients, and contribute to the company’s growth through relationship-building and lead conversion.
• Maintain accurate documentation, contact reports, and status trackers using internal tools and Microsoft Suite.
  

Desired Skills & Qualifications

• 2–4 years of relevant experience in

  client servicing, communication, or event management

  .
• Strong verbal and written

  communication skills

  , with a flair for relationship management.
• Excellent

  multitasking and organizational abilities

  ; able to perform under tight deadlines.
• Proficiency in

  Microsoft Word, Excel, PowerPoint

  , and familiarity with CRM or project coordination tools.

• Creative mindset

  with attention to detail and a strong sense of ownership.
• Background in

  events, marketing, or advertising

  preferred.

Personality Fit

• Energetic, detail-oriented, and client-first in every interaction.

• Calm under pressure

  , quick-thinking, and adaptable in dynamic environments.
• A natural

  team player

  who thrives on collaboration and creative problem-solving.

• Willing to travel frequently and at short notice — travel is an integral part of the role.

Why Join ProMax?

• Work with a passionate, creative, and high-performing team that’s shaping the future of brand experiences.
• Get hands-on exposure to India’s most dynamic events and corporate experiences.
• Opportunities for career growth, skill development, and client-facing leadership.