Client Coordinator

About the Role

We are looking for a well-spoken and proactive Client Coordinator who will be responsible for maintaining communication with clients across India. The role includes sharing product updates, understanding client requirements, preparing quotations, and assisting with customer queries received through WhatsApp or calls.

Key Responsibilities

• Act as the primary point of contact for clients.
• Share regular updates about product launches, offers, and new developments.
• Collect client requirements and coordinate with the internal team for next steps.
• Prepare and share quotations based on client needs.
• Handle and respond to client queries received via WhatsApp, phone calls, and emails.
• Maintain follow-ups to ensure smooth communication and timely responses.
• Build positive relationships to enhance client satisfaction and retention.

Required Skills & Qualifications

• Excellent verbal and written communication skills.
• Strong customer-handling and coordination abilities.
• Ability to manage multiple client conversations professionally.
• Basic knowledge of MS Office, WhatsApp Business, and call handling.
• Good organizational and follow-up skills.

What We Offer

• A supportive and professional work environment.
• Opportunities to grow in client management and communication.
• Hands-on learning exposure across multiple business functions.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Ability to commute/relocate:

• Borivali West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person