Client communication executive

Company Description

Skillquest360 is a training and consulting firm committed to enhancing individual, institutional, and organizational effectiveness. We help clients achieve skill development, business process optimization, technology upgrades, and risk management through customized training solutions and strategic consultations. Our data-driven approach is tailored to elevate organizational competitiveness and drive business improvement. With a network of selective trainers and consultants, we ensure the delivery of top-quality expertise and deep industry insights.

Role Description

This is a full-time on-site role for a Client Communication Executive, based in Kozhikode. The Client Communication Executive will manage client relationships, follow up clients , manage relationships with our clients, work with social media team and develop strategic communication materials. Additional responsibilities include coordinating with internal teams to address client concerns, maintaining consistent communication, and preparing reports and presentations as required.

Qualifications

• Strong skills in Communication and Strategic Communications
• Experience in Writing and drafting Press Releases
• Willingness to learn and exposure to external communication activities
• Excellent organizational, interpersonal, and problem-solving skills
• Ability to manage client expectations and deliver exceptional service
• Proficiency in MS Office and presentation tools
• Bachelor's degree
• Experience in customer relationship management or a related role is an advantage