CJN-08/2023 - Vacancy for Customer Support Associate

Job Description

Vacancy published date: 18th January 2023 Last date for accepting application: 31st January 2023 Job Requirements 10th and above min 6 months in International Tele Calling Must Have Technical Skills & Competencies Neutral accent Able to work in night shifts Be able to muti task Good conversational skills Good listening skills Good To Have Typing speed, beginner level, Command over language Experience in working with US clients Job Descriptions Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have Participate in training opportunities provided by the organization or by outside entities Establish and maintain good rapport with customers by using positive language and anticipating their needs Salary: Rs 6 to 10 lakhs per year Job Type: Full Time Night shifts Work from Office only Number of Vacancies: 10 Interview Mode: Face to Face Selection Process HR Round Technical Round Read and understand the criteria; if you meet the prerequisites and are yes to the terms and conditions. Please register for the post published. Show more Show less