City Head

As a City Manager at Freight Tiger, you will play a crucial role in owning the P&L and leading city-level operations. Your responsibilities will span across demand generation, supply acquisition, fulfillment, and collections. You will be leading a high-performing team and focusing on building and scaling Freight Tiger's presence in the assigned geography. Key Responsibilities: - **Demand Generation**: - Drive adoption of the Freight Tiger platform among transporters and logistics service providers (LSPs) in your city - Build and maintain strong relationships with top LSPs to drive repeat orders and consistent engagement - Lead the demand team to ensure a steady and growing inflow of high-quality trip orders - **Supply Acquisition & Engagement**: - Identify, onboard, and engage fleet owners and truck operators - Ensure supply readiness to meet demand requirements at all times - Develop programs to retain and grow supply-side partnerships - **Fulfillment Oversight**: - Ensure seamless matching between transport demand and fleet supply - Drive fulfillment efficiency through effective coordination of teams and use of platform tools - Solve operational bottlenecks and improve key fulfillment metrics - **Collections Management**: - Oversee collections from LSPs and transporters post-trip completion - Work closely with the collections team to resolve disputes and improve recovery Key Metrics / KRAs: - P&L ownership of the city: margin and revenue performance - Number of completed trips and repeat orders - Active supply and fleet utilization - Collection efficiency and DSO (days sales outstanding) - Demand-to-supply fulfillment ratio - Team performance and coordination across functions Qualifications & Experience: - 5-6 years of experience in operations, category management, or city P&L roles in logistics, digital freight brokerages, or marketplaces - Proven track record of managing cross-functional teams and hitting business targets - Strong planning, execution, and analytical skills - Hands-on operator with a bias for action and strong problem-solving ability - Excellent relationship management and stakeholder handling skills - Comfortable with data-driven decision-making and KPI management.,