Chief Risk Officer (CRO) — Gold Loans/Secured Loans

Our Client:

Title: Chief Risk Officer (CRO) — Gold Loans

Location: Gurgaon/Delhi NCR

Education: Graduate/ MBA / PGDM/ CA/ FRM/ CFA (Finance / Risk / Operations / Banking)

Experience: 10–20 years in consumer secured lending (gold loans strongly preferred) across risk/policy/collections; prior Head of Risk/CRO/Deputy CRO experience in NBFC/bank/fintech

About the Role:

Roles & Responsibilities:

1. Risk Strategy & Policy

• Define/maintain LTV × tenor grid; set flow/AUM caps and circuit-breakers by different cohorts.
• Own valuation policy (assaying; stone deductions; purity haircuts) and price governance (source AM/PM, intraday triggers).

1. Mark-to-Market & Margin Management

• Ship daily loan-level MTM, call lists, and intraday Δ triggers.
• Design and enforce the margin-call ladder remedial actions.

1. Auction & Loss Severity

• Empanel and manage auction houses; enforce time-to-hammer and auction LGD per lot; track LGD triangles and hammer-to-reserve ratios.

1. Portfolio Limits & Early Warning

• Run volatility regimes that auto-tighten LTVs and suspend high-LTV tiers; heatmaps by branch/DSA; stop-losses when breach or LGD thresholds trip.

1. Collections & Channel Risk

• Set playbooks; calibrate FoS, tele-calling, and DSA controls; clawbacks and quality gates.

1. Regulatory & Governance

• Ensure RBI NBFC guidelines, Fair Practices Code, KYC/AML, repossession/auction notices, grievance mechanics; run Risk Parameter Committee weekly; board reporting.

1. Data, Models & Tooling

• Lead LTV engine and pricing guardrails in LOS/LMS; implement dashboards (cohorts, MTM, LGD, σ, breach funnel); drive analytics for repeat vs first-time borrowers.

1. People & Culture

• Build/mentor a lean team across policy, analytics, underwriting QA, collections risk, and audit; instil a “measure-and-act” operating rhythm.

Requirement:

• 10 – 20 years in consumer secured lending (gold loans strongly preferred) across risk/policy/collections; prior Head of Risk/CRO/Deputy CRO experience in NBFC/bank/fintech.
• Fluency in LTV/tenor design, MTM, auction processes, and doorstep operations; hands-on with IBJA pricing, valuation methods (touchstone/XRF), and custody controls.
• Built risk systems end-to-end: rules in LOS/LMS, dashboards, alerting, audit trails.
• Strong regulatory grasp: RBI NBFC norms, repossession & auction requirements, FPC, KYC/AML.
• Data-first operator: SQL/BI comfort; can define KPIs and make them run every day.
• Experience with tele-calling/doorstep networks and DSA governance.
• Auction partner network in North/West India.
• Prior exposure to volatility-linked risk controls or treasury hedging (even if not used).

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