Job Description

The Chief Operating Officer (COO) will play a pivotal role in scaling operations, overseeing the expansion of FB outlets while maintaining a high standard of customer experience. This role is ideal for someone with strong operational skills and the ability to drive growth in a dynamic, fast-paced environment. The COO will also serve as the companys key representative to investors. Key Responsibilities: Required Experience: #LI-NV1 Business Growth: Lead the expansion of FB outlets, growing from 18 locations to 50+, ensuring service excellence and efficient operations. Operational Management: Ensure smooth and scalable operations across all outlets, with a focus on delivering superior customer experiences while adapting to a rapidly growing environment. Team Leadership Development: Lead and mentor a diverse team of managers and employees, fostering a culture of accountability, collaboration, and innovation. Entrepreneurial Leadership: Collaborate closely with the founding team to execute the company s vision and drive business strategies forward. Investor Relations: Act as the main point of contact for investors, ensuring transparency and fostering strong relationships to support the companys growth. 8 to 12 years of experience in managing and scaling FB or gourmet retail operations. Strong operational expertise and an entrepreneurial mindset. Experience with luxury FB brands is a plus. Job Summary