Posted:2 months ago| Platform:
Remote
Full Time
Managing a team of representatives offering customer support. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Required Candidate profile Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Knowledge of mediation and conflict resolution techniques is preferable. Perks and benefits Flexible Hours. Paid time off. Performance bonuses
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