Chat Support Executive

Job Description

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Noida and Gurgaon Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Noida: Salary - Upto 30k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 3000 Incentives will be provided based upon performance For Gurgaon: Salary - Upto 32k Ctc WORKING DAYS- 5.5 ROTATIONAL SHIFT For Boys Day Shift For Girls ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## VANSHIKA JAISWAL - 7275337755