Chat Support Executive

Job Description

Job Title: Customer Service Representative (BPO - Chat Process) Location : Noida Salary: Fresher: 18,000 CTC per month Experienced: 25,000 CTC per month Company Overview: It is a leading BPO seeking dynamic, customer-focused individuals to join our team. If you have excellent communication skills and are eager to launch your career in a fast-paced environment, this is the perfect opportunity for you! Key Responsibilities: Handle customer inquiries via live chat and resolve issues promptly. Provide high-quality service to ensure customer satisfaction. Manage multiple chat conversations while maintaining professionalism. Identify customer needs and deliver tailored information and solutions. Accurately document customer interactions for future reference. Requirements: Education: Graduation is mandatory. Experience: Freshers are welcome to apply. Experience in customer service/chat processes is an added advantage. Skills: Excellent verbal and written communication in English. Strong problem-solving and multitasking abilities. Professional and empathetic attitude towards customers. How to Apply: Interested candidates can reach out to: Tamanna: 7355013912 Fouzia: 9569902470 We look forward to having you on our team! Best Regards, Tamanna Akhtar Shiningstars ITPL