Chat Support Agent

Company Description Mac Pay has over two years of experience in payment systems and risk management. We are currently seeking agents with bank accounts to facilitate game deposit transactions. Our mission is to provide seamless and secure payment solutions while offering high interest rates for this collaboration. We strive for excellent service and value in all our partnerships. Role Description This is a full-time on-site role for a Chat Support Agent, located in New Delhi. The Chat Support Agent will be responsible for managing customer inquiries through chat, resolving issues, assisting with transactions, providing information about our products and services, and ensuring customer satisfaction. The role also involves tracking customer feedback and reporting issues to relevant departments. Qualifications Business skills: New Business Development, Business, Account Management Communication skills: Lead Generation, Communication Excellent written and verbal communication skills Ability to work efficiently in a fast-paced environment Prior experience in customer support or related fields is a plus Bachelor's degree in Business, Communications, or related field preferred Show more Show less