Channels Replenishment Officer

Job Description

Role & responsibilities Responsible for regional supply chain & planning activities for Modern Trade Channel Internal weekly/fortnightly replenishment meeting for higher availability - Tracking service levels/fills for customers and planning gap areas - Critical SKU tracking at customer region level to impact availability - Focus customers and projects per customer to drive fills - Customer focused and specific RCA's and con call to address gap areas and build confidence Understand, Define and Manage replenishment norms , parameters and process on ordering Running EDI (Electronic Data Interface) module for managing O2C process Understand DC-Store supply process and aligning replenishment process to it Monitoring DC to Store replenishment at account end. To figure out store level stock outs and take corrective action. Customer Specific Inventory planning and operations Management Root cause analysis of the service levels, and regular reviews with customer Owing up and Running -- Master data updation, MOQ processes Process on managing key Customer SKUs, promo packs, bundled packs etc Setting up Review mechanism for replenishment data reconciliation and performance reviews Monitor service levels for new stores, launches, activations and key categories Resolution of customer related issues reported by execution team like DC unloading issues, Stock rejection without valid reasons, Appointment issues, unscheduled orders, master issue etc. Spearheading customer specific projects like repacking, direct store supply, back-haul etc Preferred candidate profile Establish and maintain customer Specific Supply chain Process Data hub for managing all current/new codes customer wise by laisioning with brand and replenishment team Setting up order and supply schedule PDP for POs Ensuring total order capture in internal system Timely communication to internal team and customer on Dhanushes/promotions Supervise COP master, stock reservation norms and module upkeep Impacting stock availability and Fill rates: Monthly start mapping of depot fresh stocks as per channel plan and ensuring availability Desired Competencies Good understanding of Retail industry processes and supply chain Good Communication skills Commercial and Negotiation Skills. Self-motivated & performance driven. Very high level of execution skill