About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Join our Team It is an exciting time at Chain IQ and our team in Mumbai are looking for a Senior Consultant in IT Application Management. Chain IQ generate value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development. Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base. Role Purpose The primary objective of this role is to provide high-quality IT Service Management services in a structured, professional, and consistent manner. This position is essential for maintaining the stability, efficiency, and continuous improvement of sourcing and procurement applications. Responsibilities We are looking for a dynamic professional in Application Management and IT Service Management who is enthusiastic about learning new technologies. As a member of our vibrant Digital Operations and Transformation team, you will play a key role in enhancing our Indirect Procurement platform capabilities. The ideal candidate should be adaptable, customer-focused, and possess strong skills in low-code/no-code platforms, REST API-driven integrations, and database technologies. Main responsibilities will include: Collaborate with business units, IT teams, and process owners to identify and maintain service activities necessary for effective delivery, management, and enhancement of services aligned with business needs. Provide Production support for Chain IQ’s portfolio of Indirect Procurement applications and integrations. This includes administration, deployment, application configurations, low-code development, troubleshooting, problem analysis, and resolution to maintain application health and stability. Ensure applications are prepared to support new or existing processes and service levels. Oversee Change, Release, Testing, and Capacity management. Gain expert-level experience with Chain IQ P2P & S2C applications, including design concepts, configuration changes, development, and functionality. Collaborate with business and process owners to develop realistic and robust planning, reducing risk during platform changes, and effectively managing service delivery expectations. Communicate business priorities to allocate appropriate resources for critical projects. Requirements Minimum of a bachelor's degree or equivalent in a relevant field of study. At least six years of relavant experience delivering complex IT services to business and process owners. Proficiency in low-code/no-code platforms for database administration, application development, maintenance, deployment, and technical support using best practices in web programming techniques. Proficiency in SQL Data analysis, API-driven integrations, and investigation skills Strong understanding of business processes supported by IT services and applications, including areas such as Procure to Pay, e-Sourcing, Contract Lifecycle Management, BPO, and data analytics. Excellent communication skills in English (both written and verbal), with a proactive and responsible work approach. Ability to collaborate with business users, balancing IT capacity, risk, and service levels to meet expectations. Critical thinking skills to analyse information and recommend effective solutions. Prior experience in low-code/no-code applications such as Outsystems, ServiceNow, and MS Azure based applications is desired. Knowledge of IT Service Management, Service Integration and Management, Agile Development practices is required. ITIL foundation certification must We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Main responsibilities will include : Complete day-to-day accounting of financial transactions in books for all managed entities Accurate accounting of vendors invoices with correct GL code and cost center in system with proper supporting and approval Accounting of Intercompany and domestic revenue invoices in SAP with accurate revenue assignment Processing employee’s expense claims and payment. Responsible for timely accounting of bank payment and receipt entries in system. Preparation of Monthly Bank reconciliation Monthly P&L and BS variance analysis Preparing the Monthly schedule for accrual Prepaid expenses and fixed assets and monitoring the same. Review of open purchase order in system and following-up for the invoices with respective department Ensuring vendors and creditors balance are reconciled. Preparing the fortnight vendors payable details for releasing the payment. Preparing Monthly outstanding creditors and debtors report. Assist in preparing monthly/Annual GST/VAT returns data matching with system Preparing the monthly TDS liability payable data and assist in preparing quarterly e-TDS returns Assist in preparing other tax related data according to the country Co-ordination with Banker for day-to-day transactions Knowledge of Provident Fund, Professional Tax and Labour Welfare Fund. Recording of Inter-Company transaction in books and Monthly reconciliation. Assist in monthly closing activities. Support in preparation of all documents related to Statutory audits Preparing Balance sheet account schedule and P&L ledgers details in audit format Preparing the other audit related data as per audit requirement Requirments: Strong experience of 3- 6 years SAP Knowhow Prefered We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Join our Team It is an exciting time at Chain IQ and we are looking for a Senior Financial Controller to join our Controlling team in Mumbai. Our ambition is to further grow our existing highly experienced team in order to provide the organization with data-driven insights and act as strategic business partner to create value for our stakeholders. This role is ideal for dynamic, client-focused and forward-thinking individuals that want to make an impact and shape the future of our business. Role Purpose This role will manage key Controlling processes and play a critical role in further evolving our Controlling function. The role reports directly into our Head Controlling India and will also work closely with our Head of Strategic Finance & Group Controlling based in Switzerland and stakeholders globally. This is a contractual / Temporary role with ChainIQ India for 6 months duration. Key Responsibilities Responsible for controlling in the areas of planning (budget, forecast), cost control, revenue recognition, projects, CAPEX, ad hoc reports and analysis. Active contribution to monthly closing activities (revenue, costs, intercompany transactions) Preparation, maintenance and timely delivery of key month-end reports Responsibility for global 3rd Party Revenue as revenue recognition controller Active involvement in budgeting, forecasting and financial planning activities. Conducting in-depth engagement profitability reviews to support decision making. Driving improvements of processes, enhancing accuracy and efficiency Driving change initiatives to improve insight-generation and reporting capabilities. Contribution to ad-hoc management reports to CFO, GEB and BoD Close collaboration with Head Strategic Finance & Group Controlling, Accounting, CFO and local project managers as Business Partner Requirements Successfully completed bachelor’s degree in finance or economics plus CA or ICWAI is preferable. 10+ years of professional experience in Controlling in an international environment; good understanding of the professional services industry is advantageous. Strong proficiency in using ERP systems, reporting, analysis and planning tools (SAP), Excel Excellent written and spoken English skills. Strong analytical, problem-solving and organizational skills Ability to communicate effectively and confidently with various stakeholders. High level of performance even in dynamic situations Proactive and independent work style with a great sense of responsibility Keen interest in developing a more strategic and business-oriented approach to Finance. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

Join our global AI-driven procurement firm and work with a major logistics client we’ve just secured! We’re seeking top talent with a consulting mindset, procurement expertise, and a passion for managing global accounts. Apply now! Job Description: We are seeking a dynamic and experienced Technology Sourcer to join our team in the APAC region. The ideal candidate will have a strong background in (indirect) procurement and/or IT, with strong experience as a procurement professional or consultant. This role requires excellent change management skills and the ability to navigate diverse cultural interactions and manage challenging stakeholders effectively. Key Responsibilities: Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost / license / service models such as. for appropriate business needs. Working with clients and colleagues, define and implement IT strategies and sourcing area plans for global and regional strategies. Management of Sourcing Initiatives Lead and execute IT (HW, SW, SaaS, Network, Telecom, Co-lo) sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Sourcing Support Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches. Provide sourcing planning and execution of projects across a dynamic, multi-client environment. Requirements: Significant experience in procurement, sourcing, or the technology industry. Strong skills in change management and stakeholder engagement. Excellent communication skills, with fluency in English (additional languages in the APAC region are a plus). Ability to handle challenging interactions with diverse stakeholders from various cultural backgrounds. Willingness and ability to run sourcing events in different indirect categories – even if spend might sometimes be smaller – to support stakeholders in smaller countries. Strong sense of result orientation and highly structured person. Ability and willingness to travel from Singapore to countries such as China, India, or Australia. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Job Description Job Title: IT Category Expert Location: India Department: Sourcing Reporting to: Head IT Sourcing Purpose Providing effective sourcing services from India for both local domestic clients’ needs as well as for other country locations as required, in a multi-client environment Tasks and Responsibilities: Key Scope: Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost / license / service models such as. for appropriate business needs. Working with clients and colleagues, define and implement IT strategies and sourcing area plans for global and regional strategies. Management of Sourcing Initiatives Lead and execute IT (HW, SW, SaaS, Network, Telecom, Co-lo) sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Sourcing Support Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches. Provide sourcing planning and execution of projects across a dynamic, multi-client environment. Requirements: Qualification: University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent. Additional Sourcing/Procurement certification will be advantageous. Strong oral and written English and Simplified Chinese (preferred). Experience: A minimum of 12 to 15 years’ experience and demonstrable success in strategic sourcing ideally gained in an international environment. Excellent communication (written, verbal) and interpersonal skills to positively influence people to make the appropriate decisions for the client(s) and resolve conflicts effectively. Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience in Knowledge of procurement of the following sub-categories - IT Infrastructure Products and Services, Office IT Products and Services, and Cloud and Datacenter services Deep understanding of License Model, Service Models, IT – Applications and InfraStructure Ability to negotiate and maintain relationship with the third -party IT vendors like IBM, Oracle, Wipro, and small OEMs etc., who can provide the licenses / services Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably IT vendors) / clients and review contracts in English. Strong project management experience. Experienced in conducting tenders (request for information/proposal/quotation). Cross-category sourcing experience will be advantageous We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About About Chain IQ Chain IQ is an Independent Global I ndirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide . Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Purpose : Sourcing Technology Services- consultant to provide effective sourcing services from India for both local domestic and Global client needs for IT category. Responsibilities: i) Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. ii) Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Working with Clients and colleagues, define and implement commodity strategies and sourcing area plans for global locations, whilst ensuring appropriate alignment to global and regional strategies. iii) Management of Sourcing Initiatives Lead and execute tactical and strategic sourcing projects in line with agreed timelines, process, compliance, and quality. Manages RFx (e.g. Request for Proposal, Request for Information, Request for Quote) process, including project management, development of RFx, negotiations and award process. Deliver allocated savings target as assigned to categories and though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Lead and execute IT (HW, SW, SaaS, Network, Telecom, Co-lo) sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Qualification University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent. Additional Sourcing/Procurement certification will be advantageous. Experience A minimum of 5 years’ experience, ideally in an international environment. Contract review, drafting and creation of various agreements, including NDAs, Master Agreements, Statements of Work, etc. and leading all aspects of contract management and administration. Excellent communication (written, verbal) and interpersonal skills to positively influence people to make the appropriate decisions for the client(s) and resolve conflicts effectively. Ability to work as part of a cross functional team Competent in negotiations with a strong ability to converse, negotiate with suppliers / clients and review contracts in English. Strong project management experience. Working knowledge of ERP systems including SAP ARIBA Proficient in MS Office, Excel and Presentations. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

Join our global AI-driven procurement firm and work with a major logistics client we’ve just secured! We’re seeking top talent with a consulting mindset, procurement expertise, and a passion for managing global accounts. Apply now! Job Description: It is an exciting time at Chain IQ and our team in Mumbai is looking for a Senior Consultant in IT Application Management. We are seeking a dynamic IT Application Management professional who thrives in a multifaceted role to support the transition and ongoing operations of our AI driven digital procurement platform. As a part of our dynamic Digital Operations team, you will play a key role in enhancing platform capabilities. This role encompasses application administration and testing, with a strong focus on maintaining system availability, ensuring application quality and enhancing customer experience. The ideal candidate is a self-starter, adaptable, and customer-focused, with expertise in API-driven integrations, testing, support, low-code/no-code platforms and database technologies. Key responsibilities: Develop in-depth knowledge of the portfolio of procurement applications supporting Chain IQ’s Source to Pay (S2P) business services, including design concepts, configurations, and functionality. Provide support for the portfolio of applications and integrations, including administration, configurations, low-code development, troubleshooting, and issue resolution to maintain system health and stability. Perform QA testing with a focus on Functional, Regression, and Usability Testing for applications, ensuring functionality, user experience, and performance. Assist in developing high-quality conversational AI solutions, validating their effectiveness and usability. Oversee change, release, testing, and capacity management to ensure smooth platform updates and minimize risk. Collaborate with business units, IT teams, and process owners to ensure effective service delivery, management, and enhancement aligned with business needs. Work closely with business and process owners to develop strategic plans for platform changes, proactively identify and mitigate risks, and manage service delivery expectations efficiently. Implement best practices for quality assurance, performance monitoring, and proactive issue resolution to improve service reliability. Apply analytical skills to optimize integrations, improve service quality, and enhance operational efficiency. Develop expertise in Generative AI to enhance service automation, improve chatbot functionalities, and support data-driven decision-making. Requirements Minimum of a bachelor's degree or equivalent in a relevant field of study with minimum 6 years of relevant experience delivering complex IT services to business and process owners. Proficiency in low-code/no-code platforms for application administration, maintenance, deployment, and technical support, following best practices in web programming. Expertise in SQL data analysis, API-driven integrations, and problem investigation to support troubleshooting and system optimization. Hands-on experience in manual testing, ensuring functionality, usability, and performance, as well as validating integrations, documenting defects, and upholding testing standards. Strong understanding of IT-supported procurement processes and systems, covering Source-to-Contract (S2C) and Procure-to-Pay (P2P), including e-Sourcing, supplier management, and data analytics for informed decision-making Interest in and aptitude for emerging technologies, including but not limited to AI-driven chatbots and conversational interfaces, with a focus on integrations, troubleshooting, and data analysis. Excellent English communication skills (written and verbal) with a proactive, collaborative approach aligning to service levels and business expectations. Critical thinking and analytical skills to assess information and recommend effective solutions. Experience with low-code/no-code platforms such as OutSystems, ServiceNow, and MS Azure-based applications is preferred. Knowledge of IT Service Management, Service Integration and Management (SIAM), and Agile Development practices is required. ITIL Foundation certification is mandatory. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Job Description – Tactical Sourcer (Senior Consultant Level) Tactical Sourcer will report to Head of Sourcing – Manager and will have the following main responsibilities: Managing the daily activities within the procurement process, serving as the primary interface with business owners and supplier representatives Execute tactical sourcing projects, low, medium & high complexity (i.e. spot buy, RFx) using the client and the internal systems and complying with client’s policies & procedures Establishing and maintaining strong relationships with internal, client and supplier stakeholders Drafting contracts based on the client standard terms and conditions and negotiating the contractual clauses to ensure compliance with the client’s requirements Negotiating commercial conditions and contractual terms with vendors with support from Contract Manager, if needed Performing supplier evaluation and bid analysis; provide input and recommendations Performing spend analysis to proactively identify savings opportunities Forecasting and reporting savings Supporting and run RFx, eAuction; creating and managing events in e-sourcing tool Adhering to the client’s corporate standards, including using the defined sourcing tools and processes in the delivery of sourcing initiatives Ensuring the functional KPIs, SLAs and other performance objectives are met Proactively looking for optimization opportunities Profile required: Hands-on approach and proactiveness Proven successful track record in a similar role Minimum three (3) year experience in related sourcing category Excellent interpersonal, communication and negotiation skills. Strong analytical and organizational skills Ability to multi-task and perform under pressure Focused to deliver savings and to constantly find cost reduction opportunities for the clients Excellent analytical skills and mindset Good problem-solving, relationship management, escalation management and influencing skills with a strong customer-service orientation Good understanding of sourcing processes and best practices Ready to interact with stakeholders from all organizational levels A delivery-focused sourcer and a team player who feels comfortable creating their own profile and credibility Previous experience in working with any of the Source to Contract tools: SAP, Ariba, Ivalua, etc. Excellent English (German is an advantage) - written and verbal communication Proficient in Microsoft Office We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Role Purpose Tactical Sourcer for IT Category covering different sub-categories in IT for high value and complex deals. Responsibilities Key Scope: Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost / license / service models such as. for appropriate business needs. Working with clients and colleagues, define and implement IT strategies and sourcing area plans for global and regional strategies. Management of Sourcing Initiatives Lead and execute IT (HW, SW, SaaS, Network, Telecom, Co-lo) sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches. Provide sourcing planning and execution of projects across a dynamic, multi-client environment. Main responsibilities will include: Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience in Knowledge of procurement of the following sub-categories - IT Infrastructure Products and Services, Office IT Products and Services, and Cloud and Datacenter services Deep understanding of License Model, Service Models, IT – Applications and InfraStructure Ability to negotiate and maintain relationship with the third -party IT vendors like IBM, Oracle, Wipro, and small OEMs etc., who can provide the licenses / services Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably IT vendors) / clients and review contracts in English. Strong project management experience. Experienced in conducting tenders (request for information/proposal/quotation). Cross-category sourcing experience will be advantageous Requirements University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent. Additional Sourcing/Procurement certification will be advantageous. Strong oral and written English We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Role Purpose : Tactical Sourcers for ONO Category covering different sub-categories in ONO for high value and complex deals. Responsibilities: Key Scope: Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (ITO/BPO) and sourcing initiatives. Strong and Hands on in Sourcing and Global Procurement. Should lead client souring and Procurement delivery team acting as a focal point of execution. Apply best practices and procedure to resolve the issues, demonstrate through understanding and application of concepts and knowledge in business and Procurement operations, legal background/strong contractual understanding. Strong internal and external stakeholder collaboration. Strong negotiation and communication skills Solution oriented and contribute to value proposition in souring and procurement domain. Team management experience with collaborative skills Crisis management and resilience approach. Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost models such as T&M, Managed Capacity, Managed Service, Fixed Fee, deliverable based outcomes/managed outcomes, Gain-Sharing Pricing etc. for appropriate business needs. Working with clients and colleagues, define and implement commodity strategies and sourcing area plans for global region, especially APAC, whilst ensuring appropriate alignment to global and regional strategies. Ensure representation of regional/local interests and requirement of APAC clients to Global sourcing categories. Client and stakeholder relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for all global location on allocated category (Outsourcing & Offshoring) and sourcing initiatives. Conduct operational review meetings with the client team. Manage the reporting of metrics, SLA and KPIs. Lead process improvement discussions and perform efficiency and effectiveness projects to improve productivity and customer satisfaction. Management of Sourcing Initiatives Lead and execute ONO sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Sourcing Support Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches. Provide sourcing planning and execution of projects across a dynamic, multi-client environment. Main responsibilities will include: Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience & knowledge of procurement of IT servies. Deep understanding of BPO and ITO categories. Ability to negotiate and maintain relationship with the third -party ONO vendors. Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably ONO vendors) / clients and review contracts in English. Strong project management experience. Experienced in conducting tenders (request for information/proposal/quotation). Cross-category sourcing experience will be advantageous Requirements: Qualification: University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent. Additional Sourcing/Procurement certification will be advantageous. Strong oral and written English and Simplified Chinese (preferred). Experience: A minimum of 10-12 years’ experience and demonstrable success in strategic sourcing ideally gained in an international environment. Excellent communication (written, verbal) and interpersonal skills to positively influence people to make the appropriate decisions for the client(s) and resolve conflicts effectively. Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience in IT Professional Services Category (also known as ITO), which includes outsourced services that are involved within a software application development lifecycle such as business analysis, project management, application development, application testing, application support, application maintenance and all related services to change, enhance and improve applications. Ability to negotiate and maintain relationship with the third-party IT Professional Services vendors like Infosys, Cognizant, Wipro, TCS etc., who can provide their resources a) to augment the existing client resources to perform the above-mentioned ITO services and/or b) to deliver the above ITO services wholly, or in part, in the form of managed services. Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably ITO vendors) / clients and review contracts in English. Strong project management experience. Experienced in conducting tenders (request for information/proposal/quotation). Cross-category sourcing experience will be advantageous We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Role Purpose Tactical Sourcer for Professional Services Category covering different sub-categories in Professional Services for high value and complex deals. Responsibilities Key Scope: Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for Professional Services category with expertise in the sub-categories (Business Consulting, IT Consulting, Tax, Audit, Personnel Services, Legal etc.) and sourcing initiatives. Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost / rate cards / service models such as for appropriate business needs. Working with clients and colleagues, define and implement category strategies and sourcing area plans for global and regional strategie s. Management of Sourcing Initiatives Lead and execute Professional Services sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Sourcing Support Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches. Provide sourcing planning and execution of projects across a dynamic, multi-client environment. Main responsibilities will include: Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience with knowledge of procurement in Professional Services category. Deep understanding of Drafting Contracts, Negotiations, Competitive Bidding, e-Auction, Benchmarking, Savings Methodology etc. Negotiate deals to achieve optimal commercial, specification, compliance and contractual outcomes Ability to negotiate and maintain relationship with the third-party Suppliers Cross-category sourcing experience will be advantageous Requirements 10+ years of progressive experience in indirect procurement and 5+ years in specific category of Professional Services in an international (corporate) environment University degree in Business Administration, Finance, Economics, Supply Chain Management or equal (bachelor’s degree) . Additional Sourcing/Procurement certification will be advantageous. General understanding of Sourcing Operations and Tactical Buying processes and best practice Problem-solving, relationship management, escalation management and influencing skills with a strong customer-service orientation Strong project management experience High attention to details Experience in working with market leading sourcing tools/systems would be a plus Excellent English ( native , C1 or equivalent) written and verbal communication skills. Any additional language considered a plus We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. MDS Professional Responsibilities will include: Establishing and maintaining strong relationships with clients Understand the client’s business practices and requirements and shaping deals to meet those requirements. Conducting information and commercial tenders and managing the evaluation with the clients’ stakeholders to determine optimal supplier selection. Negotiating deals to achieve optimal commercial terms for the client. Leading assigned MDS initiatives (including Demand and Savings challenges) which will vary in terms of client, scope and scale. Building and presenting potential solutions to assigned initiatives. Reviewing and negotiating vendor contracts terms and conditions to ensure the most beneficial impact for the client. Providing advice on best practices for ongoing contract management and licensing issues. Leverage knowledge and experience to manage and provide input to client cost efficiency exercises that will reduce costs and enhance data usage. Provide advice on contract usage rights to ensure the client is compliant with existing terms and conditions. Working with Client on savings targets, displacement opportunities and RFPs where appropriate. Maintaining MDS industry awareness which will contribute to the Chain IQ MDS value chain. Adhering to the Chain IQ corporate standards, including using the defined sourcing tools and processes in delivery of sourcing initiatives. Your profile: University degree (Bachelor or Master) 7 + years experience of the end-to-end MDS process 7 + years experience working with MDS vendors and their services Excellent communication and interpersonal skills Excellent networking and relationship-building skills at all levels of an organization together with the ability to work effectively in a matrix environment. Strong negotiating skills Ability to manage multiple conflicting priorities, often to tight deadlines, and deliver results Experience in working with MDS related sourcing tools, practices, and systems Professional team player, motivated and highly flexible High cultural awareness to support a global client base Ability to work under pressure and consistently meet deadlines A transparent and accountable approach to work Desirable – understanding of UK contract law We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Purpose : Sourcing Technology Services- consultant to provide effective sourcing services from India for both local domestic and Global client needs for IT category. Responsibilities: i) Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. ii) Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Working with Clients and colleagues, define and implement commodity strategies and sourcing area plans for global locations, whilst ensuring appropriate alignment to global and regional strategies. iii) Management of Sourcing Initiatives Lead and execute tactical and strategic sourcing projects in line with agreed timelines, process, compliance, and quality. Manages RFx (e.g. Request for Proposal, Request for Information, Request for Quote) process, including project management, development of RFx, negotiations and award process. Deliver allocated savings target as assigned to categories and though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Lead and execute IT (HW, SW, SaaS, Network, Telecom, Co-lo) sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Qualification University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent. Additional Sourcing/Procurement certification will be advantageous. Experience A minimum of 5 years’ experience, ideally in an international environment. Contract review, drafting and creation of various agreements, including NDAs, Master Agreements, Statements of Work, etc. and leading all aspects of contract management and administration. Excellent communication (written, verbal) and interpersonal skills to positively influence people to make the appropriate decisions for the client(s) and resolve conflicts effectively. Ability to work as part of a cross functional team Competent in negotiations with a strong ability to converse, negotiate with suppliers / clients and review contracts in English. Strong project management experience. Working knowledge of ERP systems including SAP ARIBA Proficient in MS Office, Excel and Presentations. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site Show more Show less

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Main responsibilities: Provide first and second-level IT support to users via phone, email, and remote assistance Help with the installation and maintenance of notebooks, peripherals, meeting room equipment, and mobile devices Assist colleagues with basic IT-related issues and troubleshooting Escalate more complex issues to senior team members or third-party suppliers Participate in small IT projects under the guidance of the IT Operations Manager Support administrative tasks, including basic access management Keep IT documentation up-to-date Liaise with external suppliers or third parties when needed Learn and gain experience in asset management, M365, and SharePoint Your Profile: Currently enrolled in or recently graduated from an IT-related degree or similar field (preferred, but not required) 1-2 years of experience with IT support and troubleshooting (e.g., internships or personal projects) Willingness to learn and develop IT skills in a professional environment Strong organizational skills and ability to prioritize tasks Good communication skills, even in stressful situations Team player who can collaborate with colleagues Familiarity with M365 environment is a plus Knowledge of the ITIL framework is a bonus, but not required Job Location : Pune, Maharashtra We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important notice to Employment Businesses/Agencies: CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Join our Team It is an exciting time at Chain IQ and we are looking for a Senior Financial Controller to join our Controlling team in Mumbai. Our ambition is to further grow our existing highly experienced team in order to provide the organization with data-driven insights and act as strategic business partner to create value for our stakeholders. This role is ideal for dynamic, client-focused and forward-thinking individuals that want to make an impact and shape the future of our business. Role Purpose This role will manage key Controlling processes and play a critical role in further evolving our Controlling function. The role reports directly into our Head Controlling India and will also work closely with our Head of Strategic Finance & Group Controlling based in Switzerland and stakeholders globally. This is a contractual / Temporary role with ChainIQ India for 6 months duration. Key Responsibilities Responsible for controlling in the areas of planning (budget, forecast), cost control, revenue recognition, projects, CAPEX, ad hoc reports and analysis. Active contribution to monthly closing activities (revenue, costs, intercompany transactions) Preparation, maintenance and timely delivery of key month-end reports Responsibility for global 3rd Party Revenue as revenue recognition controller Active involvement in budgeting, forecasting and financial planning activities. Conducting in-depth engagement profitability reviews to support decision making. Driving improvements of processes, enhancing accuracy and efficiency Driving change initiatives to improve insight-generation and reporting capabilities. Contribution to ad-hoc management reports to CFO, GEB and BoD Close collaboration with Head Strategic Finance & Group Controlling, Accounting, CFO and local project managers as Business Partner Requirements Successfully completed bachelor’s degree in finance or economics plus CA or ICWAI is preferable. 10+ years of professional experience in Controlling in an international environment; good understanding of the professional services industry is advantageous. Strong proficiency in using ERP systems, reporting, analysis and planning tools (SAP), Excel Excellent written and spoken English skills. Strong analytical, problem-solving and organizational skills Ability to communicate effectively and confidently with various stakeholders. High level of performance even in dynamic situations Proactive and independent work style with a great sense of responsibility Keen interest in developing a more strategic and business-oriented approach to Finance. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important Notice To Employment Businesses/Agencies CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Join our Team It is an exciting time at Chain IQ and our team in Bucharest are looking for an Expert in Market Data Category. Chain IQ generate value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development. Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base. Role Purpose The primary purpose is to deliver value-add sourcing services to clients in a structured, professional and consistent manner. Responsibilities We are currently seeking an Expert to join the Market Data Sourcing Team. The Expert needs to be a dynamic, highly client-focused individual with proven experience within Sourcing. Main Responsibilities Will Include Collaboration with Head of Sourcing, Sourcing Operations and Tactical Buying and Team Leads to ensure optimal use of Sourcing, Sourcing Operations and Tactical Buying capabilities; Establishing and maintaining strong relationships with internal, client and supplier stakeholders; Organize and manage market tenders; Evaluate suppliers proposals and perform bid analysis – provide input and recommendations for supplier selection; Negotiating deals to achieve optimal commercial, specification, compliance and contractual outcomes; Negotiating with vendors for building positive, long-term relationships; Drafting and negotiating contracts with vendors based on standard terms and conditions; Identifying opportunities to drive improvements and contributes to their implementation; Adhering to the client’s corporate standards, including using the defined sourcing tools and processes in the delivery of sourcing initiatives according to the client requirements; Ensuring the functional KPIs, SLAs and other performance objectives are met including savings targets; Ensuring accuracy of data and compliance with the given sourcing requirements (based on client methodology and requirements); Performing spend analysis to proactively identify savings opportunities; Forecasting and reporting savings; Support and run RFx, eAuction – create and manage event in e-sourcing tool; Ensuring proactive and timely engagement with clients; Ensuring proactivity for additional support/extra activities/projects; Supporting coaching and development of more junior colleagues; Seen as a role model by colleagues in Chain IQ and clients; Acting as category champion for the managed category. Requirements 5+ years proven experience in sourcing/acquisition in a corporate environment with a good understanding of the challenges, processes and requirements of sourcing process; very good fluency in English (written and verbal); experience in negotiations for the benefit of stakeholders. Key Skills proactive, result oriented team-player with the ability to work independently; ability to respect deadlines and prioritize a busy workload; ability to gain credibility with internal stakeholders and persuade people to change and/or adhere to a certain strategic direction is essential; high attention to detail and strong organizational skills; ability to act quickly; confident decision making; open to changes and positive attitude; positive attitude toward embracing the challenges and changes. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important Notice To Employment Businesses/Agencies CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Role Purpose : Tactical Sourcers for ONO Category covering different sub-categories in ONO for high value and complex deals. Responsibilities: Key Scope: Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (ITO/BPO) and sourcing initiatives. Strong and Hands on in Sourcing and Global Procurement. Should lead client souring and Procurement delivery team acting as a focal point of execution. Apply best practices and procedure to resolve the issues, demonstrate through understanding and application of concepts and knowledge in business and Procurement operations, legal background/strong contractual understanding. Strong internal and external stakeholder collaboration. Strong negotiation and communication skills Solution oriented and contribute to value proposition in souring and procurement domain. Team management experience with collaborative skills Crisis management and resilience approach. Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost models such as T&M, Managed Capacity, Managed Service, Fixed Fee, deliverable based outcomes/managed outcomes, Gain-Sharing Pricing etc. for appropriate business needs. Working with clients and colleagues, define and implement commodity strategies and sourcing area plans for global region, especially APAC, whilst ensuring appropriate alignment to global and regional strategies. Ensure representation of regional/local interests and requirement of APAC clients to Global sourcing categories. Client and stakeholder relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for all global location on allocated category (Outsourcing & Offshoring) and sourcing initiatives. Conduct operational review meetings with the client team. Manage the reporting of metrics, SLA and KPIs. Lead process improvement discussions and perform efficiency and effectiveness projects to improve productivity and customer satisfaction. Management of Sourcing Initiatives Lead and execute ONO sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Sourcing Support Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches. Provide sourcing planning and execution of projects across a dynamic, multi-client environment. Main Responsibilities Will Include Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience & knowledge of procurement of IT servies. Deep understanding of BPO and ITO categories. Ability to negotiate and maintain relationship with the third-party ONO vendors. Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably ONO vendors) / clients and review contracts in English. Strong project management experience. Experienced in conducting tenders (request for information/proposal/quotation). Cross-category sourcing experience will be advantageous Requirements Qualification: University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent. Additional Sourcing/Procurement certification will be advantageous. Strong oral and written English and Simplified Chinese (preferred). Experience A minimum of 10-12 years’ experience and demonstrable success in strategic sourcing ideally gained in an international environment. Excellent communication (written, verbal) and interpersonal skills to positively influence people to make the appropriate decisions for the client(s) and resolve conflicts effectively. Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience in IT Professional Services Category (also known as ITO), which includes outsourced services that are involved within a software application development lifecycle such as business analysis, project management, application development, application testing, application support, application maintenance and all related services to change, enhance and improve applications. Ability to negotiate and maintain relationship with the third-party IT Professional Services vendors like Infosys, Cognizant, Wipro, TCS etc., who can provide their resources a) to augment the existing client resources to perform the above-mentioned ITO services and/or b) to deliver the above ITO services wholly, or in part, in the form of managed services. Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably ITO vendors) / clients and review contracts in English. Strong project management experience. Experienced in conducting tenders (request for information/proposal/quotation). Cross-category sourcing experience will be advantageous We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important Notice To Employment Businesses/Agencies CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. For this role we are open to hire in Mumbai or Pune based on candidates preference. Role Purpose Tactical Sourcer for IT Category covering different sub-categories in IT for high value and complex deals. Responsibilities Key Scope: Relationship Management Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals. Develop key client stakeholder matrix per category/location, maintaining regular engagement and driving high levels of client engagement and satisfaction. Ensure appropriate supplier relationship management for assigned suppliers. Act as key contact person for IT category with expertise on one of sub-categories (HW, SW, SaaS, Network, Telecom, Co-lo) and sourcing initiatives. Sourcing Planning Perform spend and contract analysis to identify sourcing and cost reduction opportunities. Ability to formulate category specific cost / license / service models such as. for appropriate business needs. Working with clients and colleagues, define and implement IT strategies and sourcing area plans for global and regional strategies. Management of Sourcing Initiatives Lead and execute IT (HW, SW, SaaS, Network, Telecom, Co-lo) sourcing projects from end-to-end in line with agreed timelines and service quality. Deliver allocated savings target as assigned to categories and locations though the effective management of sourcing initiatives, with proper tracking and reporting of savings achievements. Adhere to defined sourcing policies and processes. Ensure a high-level of ethics in supplier and / or client engagements. Provide sourcing subject matter expertise, solutions and be involved to support client engagements and / or pitches. Provide sourcing planning and execution of projects across a dynamic, multi-client environment. Main Responsibilities Will Include Ability to work independently as well as being a team-player as part of a cross functional team. Strong sourcing and contracting experience in Knowledge of procurement of the following sub-categories - IT Infrastructure Products and Services, Office IT Products and Services, and Cloud and Datacenter services Deep understanding of License Model, Service Models, IT – Applications and InfraStructure Ability to negotiate and maintain relationship with the third-party IT vendors like IBM, Oracle, Wipro, and small OEMs etc., who can provide the licenses / services Highly competent in negotiations and contract knowledge with a strong ability to converse, negotiate with suppliers (preferably IT vendors) / clients and review contracts in English. Strong project management experience. Experienced in conducting tenders (request for information/proposal/quotation). Cross-category sourcing experience will be advantageous Requirements University degree (ideally in economics or Supply Management and/or Legal) or industry experience equivalent. Additional Sourcing/Procurement certification will be advantageous. Strong oral and written English For this role we are open to hire in Mumbai or Pune based on candidates preference. We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important Notice To Employment Businesses/Agencies CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. For this role we are open to hire in Mumbai or Pune based on candidates preference. Job Description – Tactical Sourcer (Senior Consultant Level) Tactical Sourcer will report to Head of Sourcing – Manager and will have the following main responsibilities: Managing the daily activities within the procurement process, serving as the primary interface with business owners and supplier representatives Execute tactical sourcing projects, low, medium & high complexity (i.e. spot buy, RFx) using the client and the internal systems and complying with client’s policies & procedures Establishing and maintaining strong relationships with internal, client and supplier stakeholders Drafting contracts based on the client standard terms and conditions and negotiating the contractual clauses to ensure compliance with the client’s requirements Negotiating commercial conditions and contractual terms with vendors with support from Contract Manager, if needed Performing supplier evaluation and bid analysis; provide input and recommendations Performing spend analysis to proactively identify savings opportunities Forecasting and reporting savings Supporting and run RFx, eAuction; creating and managing events in e-sourcing tool Adhering to the client’s corporate standards, including using the defined sourcing tools and processes in the delivery of sourcing initiatives Ensuring the functional KPIs, SLAs and other performance objectives are met Proactively looking for optimization opportunities Profile Required Hands-on approach and proactiveness Proven successful track record in a similar role Minimum three (3) year experience in related sourcing category Excellent interpersonal, communication and negotiation skills. Strong analytical and organizational skills Ability to multi-task and perform under pressure Focused to deliver savings and to constantly find cost reduction opportunities for the clients Excellent analytical skills and mindset Good problem-solving, relationship management, escalation management and influencing skills with a strong customer-service orientation Good understanding of sourcing processes and best practices Ready to interact with stakeholders from all organizational levels A delivery-focused sourcer and a team player who feels comfortable creating their own profile and credibility Previous experience in working with any of the Source to Contract tools: SAP, Ariba, Ivalua, etc. Excellent English (German is an advantage) - written and verbal communication Proficient in Microsoft Office We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important Notice To Employment Businesses/Agencies CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site

About Chain IQ Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide. Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies. We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact. Main Responsibilities Provide first and second-level IT support to users via phone, email, and remote assistance Help with the installation and maintenance of notebooks, peripherals, meeting room equipment, and mobile devices Assist colleagues with basic IT-related issues and troubleshooting Escalate more complex issues to senior team members or third-party suppliers Participate in small IT projects under the guidance of the IT Operations Manager Support administrative tasks, including basic access management Keep IT documentation up-to-date Liaise with external suppliers or third parties when needed Learn and gain experience in asset management, M365, and SharePoint Your Profile Currently enrolled in or recently graduated from an IT-related degree or similar field (preferred, but not required) 1-2 years of experience with IT support and troubleshooting (e.g., internships or personal projects) Willingness to learn and develop IT skills in a professional environment Strong organizational skills and ability to prioritize tasks Good communication skills, even in stressful situations Team player who can collaborate with colleagues Familiarity with M365 environment is a plus Knowledge of the ITIL framework is a bonus, but not required Job Location : Pune, Maharashtra We are Great Place To Work® certified in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China. We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored. Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs. Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates. Important Notice To Employment Businesses/Agencies CHAIN IQ does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site