Centre Manager

1. Centre Operations Management

• Ensure smooth day-to-day functioning of the training centre.
• Supervise front office, course advisors, trainers, and administrative staff.
• Maintain discipline, cleanliness, and professional standards across the centre.
• Monitor class schedules, faculty availability, and training quality.

2. Admissions & Sales

• Drive student enrollment to meet monthly and annual targets.
• Supervise the counseling team to ensure effective handling of inquiries.
• Develop and implement local marketing and promotional activities.
• Track conversions from leads to admissions and improve conversion rates.

3. Academic Coordination

• Ensure all courses are delivered as per our quality standards.
• Coordinate with trainers to maintain academic schedules and content delivery.
• Monitor student performance and feedback to ensure satisfaction and learning outcomes.
• Address any academic or scheduling conflicts promptly.

4. Financial & Administrative Oversight

• Manage centre budget, expenses, and petty cash.
• Ensure timely collection of fees and maintain financial discipline.
• Prepare and submit regular reports on admissions, revenue, and operations.
• Handle procurement of resources and ensure optimal utilization.

5. People Management

• Recruit, train, and motivate staff (counselors, trainers, and support staff).
• Conduct regular team meetings and performance reviews.
• Foster a culture of teamwork, accountability, and continuous improvement.

6. Student & Parent Relations

• Maintain strong relationships with students and parents.
• Handle grievances, complaints, and feedback professionally.
• Ensure high levels of student satisfaction and retention.

7. Brand & Community Development

• Represent us in educational fairs, seminars, and corporate tie-ups.
• Build partnerships with colleges, universities, and local organizations for student outreach.

Key Skills & Attributes:

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Business development and sales acumen
• Strong organizational and problem-solving skills
• Knowledge of IT/software training industry trends
• Proficiency in MS Office, Google Docs & sheets, Google Form and CRM tools

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person