Job Description

Responsibilities: Report regularly to the Regional Business Manager on business plan execution, revenue/financial results and operational issues. Manage operations: staffing, customer service, expenditure & accounts, statutory compliance and security & safety. Build business through his sales executives run community camps, health awareness programmers, enrolment drives; attract leading consultants to practice at the Cradle, etc. Requires initiative - to solve daily operational issues, HR, sales, etc. Responsible for staff scheduling to include work assignments/rotations, employee training, employee vacations, overtime assignment, back-up for absent employees, shift rotations, etc. Provide excellent customer service, manage all external & internal relations and promote a sales and service culture through personal example, coaching and staff motivation Should have a minimum of 8 years of experience in this field. Desired profile: Ability to deliver customer satisfaction. Can manage about 20 employees - medical technicians, nurses, front office, accounts & sales executives. Can attract and manage doctors who practice at the clinic. Able to pinpoint areas for improvement. Good leadership, inter-personal and communication skills. At least three years experience as a Branch Manager/Centre Manager in a reputed health care organization/ profit center (responsible for P&L). Man management skills essential Education: Graduate. Prefer a degree in Healthcare/Hospital Administration or Business. Knowledge: Thorough knowledge of center operations we are looking for operational excellence. Knowledge of Hospital / Diagnostics Market. Desirable - exposure to Quality Management and Implementing Accreditation Standards (NABL/JCIA/NABH). Work location: Kharadi in Pune No. of openings : 1 Salary: As per the company norms