Center Manager-Aadhaar Seva Kendra-UIDAI, Surat

Job Description

ASK CENTRE MANAGER Job Description Eligibility Retired Officers, Junior commissioned officers or equivalent from Army/Air Force/Navy, BSF or other Para military forces. Age limit Maximum 62 years as on date of application. Roles & Responsibilities 1. Managing the entire operation of the respective Aadhaar Seva Kendra 2. Handling grievances with special emphasis on resolving resident issues related to Appointment booking, Aadhaar enrolment/update process and other Aadhaar Resident Services which comes under the domain of ASK 3. Leading and managing a staff of around 30 viz. supervisors, operators, screeners, verifiers, housekeeping, security, IT team, receptionist and other staff required to operate ASK 4. Maintaining and providing requisite MIS reports to UIDAI 5. Planning and managing of resources to optimize the performance and load 6. Coordinating with UIDAI Headquarter and Regional Offices Note: Candidates should have knowledge of computers, PPT & Excel, Complaint Management, Video conferencing.