Center Head

**Job Description:** As a member of Niva Bupa Health Insurance Company Limited, you will play a crucial role in overseeing the operations of the center. Your responsibilities will include: - Leading and managing a team of employees, ensuring their performance, development, and motivation. - Developing and implementing strategies to achieve business growth targets, identifying new business opportunities, and expanding market share. - Building and maintaining strong relationships with customers to ensure high levels of satisfaction and loyalty. - Driving sales growth by effectively managing and motivating the team to achieve sales targets. - Ensuring compliance with all relevant regulations and company policies. - Monitoring and managing center-level budgets and expenses. - Conducting regular training sessions to enhance the skills and knowledge of the team on products, processes, and customer service. - Analyzing key performance indicators (KPIs) to track progress, identify areas for improvement, and make data-driven decisions. - Ensuring high-quality customer service is delivered at all times, addressing customer inquiries and resolving issues promptly and effectively. **Qualifications:** To excel in this role, you should possess the following qualifications: - Leadership, Team Management, and Communication skills. - Experience in the health insurance or healthcare industry. - Strategic Planning and Business Development skills. - Customer Relationship Management skills. - Bachelor's degree in Business Administration, Healthcare Management, or a related field. - Knowledge of health insurance policies and regulations. If you are passionate about making a difference in the health insurance sector and have the required qualifications, we encourage you to reach out to us at 8893004377 or email us at Hirandas.p@nivabupa.com. We look forward to welcoming you to our dynamic team at Niva Bupa Health Insurance Company Limited.,