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CBS - BMC - Creative Services - Associate-Workflow Coordinator

CBS - BMC - Creative Services - Associate-Workflow Coordinator

1 - 3 years

1 - 5 Lacs

kochi

Posted:2 weeks ago| Platform:

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Skills Required

power bi creative services javascript powerapps html c# css sharepoint designer ms dynamics crm presentation skills microsoft azure sharepoint photoshop jquery sql server sharepoint development graphic designing asp.net illustrator

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your key responsibilities

Capture customer requirements for creative projects, allocate tasks to the team members based on their bandwidth and skillset, while negotiating deadlines and providing the cost estimates accordingly

Ensure resource estimates and actual assignments are recorded and regularly updated in the internal systems

Meet and exceed customer expectations, turnaround time and team efficiency

Maintain an appropriate level of work within the team to meet utilization targets and alert the managers of any

workload issues

Maintain billing records and time tracking and produce routine and custom reports, as necessary

Participate and contribute to the discussions on workflow planning, scheduling, delivery and overall cost-effectiveness

Stay up-to-date with firm-wide time tracking mechanism, and socialize/advocate the same to the teams/customers

Anticipate project risks, delays and any other roadblocks and proactively communicate to team managers for redressal

Act as the go-to person for volume management, project clarification, and handling customer expectations

Ensure timely and accurate delivery of internal and external dashboard reports including ad hoc reports based on the leadership requirements

Act as a primary point of contact for asset management and publishing in the portal

Skills and attributes for success

Organized, adaptable and detail-oriented

Knowledge of creative production process

Excellent communication (comprehension, verbal and written) and interpersonal skills with the ability to communicate and persuade

Ability to interact effectively and positively in a fast-paced environment

Strong negotiation skills and the ability to manage multiple priorities against tight deadlines

Experience in ensuring resource efficiency and stability of production

To qualify for the role, you must have:

Bachelor's degree/College diploma

At least 2 years of related experience in a fast-paced global environment

Experience in working directly/independently with customers

Ideally, youll also have:

Knowledge in Power BI and PowerApps

Team management experience

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CBS - BMC - Creative Services - Associate-Workflow Coordinator