1597 Cash Management Jobs - Page 28

Designation: Oracle Functional Consultant (Finance) Job Code: OFF 1000 Experience: 5+ years of experience Qualification: Bachelors and/or Master s Degree in Accounting or equivalent. Work Location: Gurugram (Haryana) Skills Require: Bachelors and/or Master s Degree in Accounting or equivalent. 5+ years of experience in Oracle ERP Implementations, with experience in designing, developing, testing, implementing, supporting and providing integrated solutions in various industries. Should have at least 2 full cycle implementation projects with Oracle E-Business Suite with extensive experience in Oracle Financial modules including Project Billing and E-Tax implementations. Expert in Implementation, Enhancement & Support activities within Oracle EBS. Should have a very good functional financial experience that let him can cover various financial treatments consultation. Experience with the following: AP: Work Bench details, Setups and configurations, key reports analysis, details on specific standalone features provided by oracle. Project Billing" and eBTax modules GL: Configuration and setting up. Awareness on the key features provided by Oracle GL - Revaluation, consolidation, translation, general options and allocations. Report development by BI. Budgets: Creation, uploading, updating and Control. AR: End to End awareness of Order to Cash Cycle. Key Functionalities of auto accounting, Lock Box Process, Auto Invoice interface generation and creation of statements and dunning letter. Cash Management: Bank Reconciliation Processes - Manual and Automating. Cash forecasting procedures Dependency on other financial modules. Fixed Assets: Asset Creation process - Manual and Automatic. Awareness of Asset category definitions - Depreciation rule, methods, etc. Creation of Asset Books and Calendars. Projects: Project Billing and Project Financials and integration with Project Management Tools Revenue Management: and applicability of IFRS standards Job Description: Reporting to the Sr Program Manager, the Oracle Finance Consultant will provide expertise and knowledge in the Oracle Finance modules of EBS viz AP, AR, GL, CM, FA, Project Billing and eBTax. Assist Business Users in mapping and streamlining / re-engineering business practices to implement various Oracle modules, using standardized implementation methodology including reports specification development and deployment. Assist, coach, and mentor other engagement team members on issues they may encounter in the design and implementation of solutions. Participates actively in internal Oracle Financials, Projects and Procurement problem management. Acts as senior analyst and champion for Oracle ERP and related corporate financial systems architecture including applications and data. Supports multiple projects/tasks within assigned area of Oracle ERP portfolio and related business applications. Provides integrated systems planning and recommends new or different solutions which will enhance current systems and support overall corporate and business goals. Drives business process reengineering and related lean concepts through Oracle ERP and related information systems best practice deployment. Provides in-depth technical consultation to Business Unit and project supervision to ensure development of efficient application systems utilizing established standards, procedures, and methodologies. Responsible for developing and adhering to engagement team project standards to ensure the delivery of quality deliverables. Actively participate in the troubleshooting phase once the product has gone "live". Develops and documents know-how, controls, and capabilities within the Oracle ERP.

Senior Process Associate ITP - Pune Life Unlimited At Smith+Nephew. We design and Manufacture technology that takes the limits off living. This role is responsible for providing leadership in the Payments Processing Function, ensuring timely and accurate payments while maintaining strong financial controls. Role encompasses process improvement, vendor relationships, and financial analysis. Delivers the service to meet SLAs and KPIs and to ensure positive voice of customer feedback. What will you be doing? Perform the payment run processing, fostering excellent collaborator relationships, and ensuring service delivery excellence. Ensure accurate and timely payments to suppliers and other parties in accordance with contractual terms and payment schedules, while minimizing delays and avoiding penalties Coordinate payment processing to effectively handle cash flow and working capital, collaborating with other departments, and optimizing cash management strategies. Strengthen relationships with strategic suppliers through proactive engagement, negotiating favourable payment terms, exploring early payment discounts, and enhancing partnerships. Address payment-related inquiries promptly, provide exceptional service, and foster strong relationships with suppliers and partners Promote electronic payment solutions to automate the payment process, reduce reliance on manual checks, accelerate payment cycles, and improve cash flow management. Drive continuous improvement by identifying bottlenecks, optimizing workflows, and implementing process enhancements in collaboration with partners. Ensure compliance with MAPs, SOX regulations, and handle internal / external audits related to Payments Processing, addressing control deficiencies and mitigating risks. What will you need to be Successful? Education: Graduate / Post Graduate Degree - B.Com / M.Com. Minimum 3-5 Years of AP full cycle AP Payment processing, On Time payment, DPO, basic accounting principles. Experience with working in a global shared service centre. Strong attention to detail focusing on quality and accuracy. Ability to prioritize while working in a fast paced environment. Great teammate with ability to build relationships and influence team members and wider partners. Proven problem solving skills. Excellent English communications skills written and verbal. Self-starter with the ability to multi-task in a fast paced environment. Able to work month end schedules and flexible to work in any shifts. SAP (ECC6), Microsoft Axapta (2009, 2012), Ariba experience preferred. You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and patients we serve. Inclusion, Diversity and Equity - committed to welcoming, celebration and growing on Diversity. Learn more about it on our website https://www.smith-nephew.com/ . Other reasons why you will love it here! Your future: Major medical coverage + Policy exclusions and Insurance non-medical limit. Education Assistance. Work / Life balance: Flexible Personal / Vacation time off, Privilege leave, Floater leave etc. Your Wellbeing: Parents / Parents in law s insurance coverage also available. Flexibility: Hybrid work model (for most professional roles). Extra Perks: Free Cab Transport facility for all employees, one time meal provided to all employees as per shifts. Night Shift Allowances. #LI-AL1 Stay connected and receive alerts for jobs like this by joining our talent community . Were more than just a company - were a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You . Unlimited . , life, culture, and benefits at S+N. Explore our new website and learn more about our mission, our team, and the opportunities we offer.

Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement - To inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Competencies Achieving Results Helping Others Succeed Living Our Misson And Values Winning With Integrity Making Every Customer Feel Special Working Together Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. Summary of Experience & Education Minimum 1 year of experience of handling a team in a retail setup Minimum education qualification - 12th / Diploma +

About Syfe Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individuals wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage. The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation. We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth. Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore. You will be working with our Australia team, and the shift timing will align with Australian hours 5:00 AM to 2:00 PM IST. Who are we: While we are a diverse set of people, we value the following core traits: Fast learning: We often require learning new tools and technologies. We believe in adopting them if they are particularly well suited for our problems, instead of limiting ourselves to what we already know. However, we are always short of time and therefore have to learn fast. Versatility: While each one of us has a core skill, we possess at least one secondary skill as well. Apart from allowing the team to be fluid, it also helps us understand how all pieces (frontend, database, network, servers, etc.) fit together. Madness about quality: Put together, individual lines of code should be robust, scalable, high-performance, fault-tolerant, and most importantly, beautiful software. We also stay up-to-date with the latest in the world of software to make ourselves better. Passion: To try out new ideas and iterate on existing product features, and love experimenting with new technology if its right for the job. Because not only do we ride the cutting edge, we make it happen. Collaboration: We believe that engineering is a continuous process of learning and improvement and that the best way to learn is by getting help from your fellow engineers. Coding is more fun when you do it together and appreciate the feedback. Job Responsibilities: Work as a part of QA team and take ownership of the Quality of Web and Mobile Apps. Able to lead and take ownership of QA processes within a scrum team. Work closely with the development team to define robust testing processes through manual testing. Monitor and track the resolution of quality issues. What makes you a great fit: 4-6 years of professional software testing experience Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Strong knowledge of software QA methodologies, tools, and processes Problem-solving skills, analytical mind, and positive attitude Experience in the backend, database, non-functional and mobile apps testing Good understanding of the Agile Methodology Skills Manual Testing, Functional testing, Regression, Postman The Syfe Advantages: Annual learning allowance for work related online courses and books Allowance for home-office setup Latest M1 Macbook Pro + as required hardware and software Best of all, our speciality is helping people manage their money. We will help you learn how to manage your own money like a pro

About Syfe Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individuals wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage. The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation. We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth. Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore. You will be working with our Australia team, and the shift timing will align with Australian hours 5:00 AM to 2:00 PM IST. Who are we: While we are a diverse set of people, we value the following core traits: Fast learning: We often require learning new tools and technologies. We believe in adopting them if they are particularly well suited for our problems, instead of limiting ourselves to what we already know. However, we are always short of time and therefore have to learn fast. Versatility: While each one of us has a core skill, we possess at least one secondary skill as well. Apart from allowing the team to be fluid, it also helps us understand how all pieces (frontend, database, network, servers, etc.) fit together. Madness about quality: Put together, individual lines of code should be robust, scalable, high-performance, fault-tolerant, and most importantly, beautiful software. We also stay up-to-date with the latest in the world of software to make ourselves better. Passion: To try out new ideas and iterate on existing product features, and love experimenting with new technology if its right for the job. Because not only do we ride the cutting edge, we make it happen. Collaboration: We believe that engineering is a continuous process of learning and improvement and that the best way to learn is by getting help from your fellow engineers. Coding is more fun when you do it together and appreciate the feedback. We are seeking a QA Engineer to develop and own state of the art products that help bring people closer to their financial goals. As we build and scale Syfe over the next few years, our product and engineering team is growing and it is the perfect time to join the team at an early stage and create an impact within and outside the organisation. Responsibilities: Design, write, and execute comprehensive test plans and test cases for functional, regression, and performance testing. Conduct manual testing to validate features and ensure optimal user experience. Develop and maintain automation scripts Collaborate with cross-functional teams to identify potential issues early in the development cycle. Analyze test results, identify defects, and track them to resolution using project management tools. Contribute to enhancing and maintaining automation frameworks to improve testing efficiency. Continuously improve QA processes, tools, and methodologies to align with industry best practices. Requirements: 2-4 years of experience in software quality assurance with a focus on both manual and automation testing. Strong understanding of QA methodologies, tools, and processes. Hands-on experience with automation tools like Selenium, Cypress, or equivalent. Proficiency in scripting languages such as Python or Java for test automation. Experience with bug tracking tools (e.g., Jira) and version control systems (e.g., Git). Strong analytical and problem-solving skills, with attention to detail and quality focus. Excellent communication and collaboration skills to work effectively with cross-functional teams. What you get : Opportunity to be a core part of the team and shape the company Opportunity to learn and grow fast Competitive market salary A fun workplace Most importantly, an exceptional team The Syfe Advantages: Annual learning allowance for work related online courses and books Allowance for home-office setup Latest M1 Macbook Pro + as required hardware and software Best of all, our speciality is helping people manage their money. We will help you learn how to manage your own money like a pro

1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer delight. 2 ) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business / Unit / Function / Department / Section A Department Manager has to ensure, through his Team Members, customers could identify and purchase required goods as per their need, and also to encourage the customers to have a higher ticket size. The Department Manager has to manage the relationship with various other support functions like Visual Merchandising, Front end Category, Warehouse, Operations, Human Resource etc, to ensure that the overall business of his department is aligned with the business objectives of the store /company. Key Challenges: The major challenges of the jobholder are: Responsibility of the FA s, guiding them in the proper manner so that pre-set target sales are met. Preventing attrition of FA s due to foreign brands entry into the market reason being, high pay-packages Consistency of the achievement of business targets throughout the year. Footfall high in certain stores but sales not up to those standards due to recreation shopping Proper knowledge regarding Inventories details of stock & products. Limited stock present in the warehouse, and its immediate requirement in many stores Non availability of fast moving items on the floor. Keeping staffs motivated to drive business targets. 3 ) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas) Key Result Areas Supporting Actions Customer service quality Establish rapport with potential and actual customers. Ensure clean and safe environment for the customer. Ensures capture of customer feedback by the usage of feedback forms. Ensure that customers become repeat customers once they enter and gradually a base of loyal customers is developed. Timely Fulfillment of all commitments made to customers. People Management Schedule the shifts of the staff, and ensure the punctuality of the staff . Motivate the staff during the morning briefing about the sales targets and also his role in the department. Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on monthly basis Take the initiative at the store level to improve the employee engagement Over a period of time, develop a competent second line Visual Merchandising Implementation of the plan along with the VM implementer VM changes at the suitable times in the store Ensures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per MPM manuals SOPs Ensures that store opening standards are followed properly Responsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product category Ensure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properly Control mechanical maintenance of lights, air-system, electrical equipment Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure proper installation of displays properly Treat internal & external shoplifters as per policy Ensure 100% tagging standards on the floor. Ensure staff grooming standards Cost and Cash Management Schedule the expenditures for the month(petty cash management) Follow the preventive maintenance schedule to reduce the costs Maintain the safety, energy consumption, and expenses reports Containing costs incurred on the services provided by the vendors Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes Follow the preventive measures to optimize costs Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes. Ensure cashiering schedule is followed as per plan Ensuring shift rostering of cashiers Generate awareness amongst staffs to control wastage Do cashiering by himself if & when required Achievement of sales targets Align with Store Management about the monthly targets Explain the sales targets to the staff about the morning briefing & constant monitoring of the same Contribute to the team efforts for accomplishing desired results Tracking of offers, promotions & Merchandise categories to identify fast & slow movers. Provide quality feedback on product performance Shrinkage control Ensure the count as scheduled in the SOP manual Ensure that nobody from the staff indulges in pilferage and other activities Co-ordinate with security guard & staff to keep a watchful eye on customers Backroom Management Inventory control as per the standards Proactive in taking care of the availability of the stock at the store Inventory control as per the standards Proactive in taking care of the availability of the stock at the store Proper segregation of damaged & defective stock & timely outward of the same with required approvals. 4 ) Job Purpose of Direct Reports: Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) ADM To drive sales & customer service through his team in an efficient and professional manner to maximize sales and ensure quality service to the customers. To provide prompt, efficient and courteous service; display salesmanship and hospitality, interact and assist FA s ensure that sales are proceeding smoothly. Proper maintenance of floor operational standards & cordial & professional relationship with other support functions. FA - To help the customers in identifying and purchasing required goods and services, and also to encourage the customers to purchase a greater range of products. 5 ) Relationships: Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type Frequency Nature Internal Store Manager Daily VM implementer Occasionally FA s Daily ADM s Daily SOP Executive Occasionally SPO Occasionally FEC Frequently External Customers Daily Vendors Need Based 6 ) Organizational Relationships: Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.

Candidate should be flexible to work in Night Shift (US Shift) and WFO all 5 days Notice Period: Imm/15/30 days Documents to carry Updated CV Govt Id Proof(Xerox) Org Govt Id Proof for Gate Entry Passport Size Photo Job Role: Analyst/Senior Analyst/Lead Analyst Be responsible for Cash Management responsibilities for a global clients F&A process Be responsible for Cash Applications, Cash Research and Journal Entries, Bank Reconciliations, Transaction Matching Strict adherence to Activities TAT, Accuracy, KPIs and other SLAs Produce performance reports like Dashboards and Weekly SLA reports for HCL Management & Client Management Candidate to be from Commerce Background (Bcom/BBA/MBA-Finance/Mcom) Skills required: Experience in Cash Management end to end activities Good accounting knowledge Working Experience of Cash App, Recons, and JEs Working experience in Oil and Gas (Rail, Trucking, Marine) or Heavy Industries company will be preferred Good knowledge of MS Excel is mandatory Good written and verbal communication skills Working experience of JD Edwards will be an added advantage

Are you ready to take your career to the next level in the world of financial services? Join us as a Cash Operations Associate, where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be part of a team that values innovation, client satisfaction, and professional growth. As an Associate within Cash Operations team, you will manage and support cash management products such as Real Time Gross Settlement (RTGS), National Electronic Fund Transfer (NEFT), Cheques, and more. You will collaborate with vendors and banks, handle tax payments, and maintain risk and controls. This role offers you the chance to leverage your expertise in cash management, build strong stakeholder relationships, and contribute to the success of our rapidly expanding business in India. Job responsibilities Manage and support cash management products like National Electronic Fund Transfer (NEFT), Real Time Gross Settlement (RTGS), Direct and Indirect Tax, Liquidity, Cheques, Clearing, National Automated Clearing House (NACH), Immediate Payment Service (IMPS), Unified Payments Interface (UPI), and related local regulations Handle liquidity products, including deposits, current accounts, and local clearing Manage vendor relationships and collaborate with banks Oversee Cheque Truncation System (CTS) clearing and cash processes, including pickup and delivery Handle various tax payments, including direct and indirect taxes Maintain risk and controls, engaging in internal and external audits Build strong stakeholder relationships and communicate effectively Required qualifications, skills and capabilities Bachelor s Degree Minimum 11 years of experience in cash management related roles within banks Display core leadership attributes strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential Prior experience in people management Ability to understand end to end process flow, consider downstream impacts when making decisions Ability to coordinate and organize work while meeting and handling multiple deadline processes Demonstrated ability to multi-task and balance numerous activities simultaneously Results oriented, not satisfied with status quo, always looking to improve process, productivity, culture, and cost Strong product and process knowledge of cash management products Excellent communication and stakeholder management skills. Ability to manage risk and controls effectively Preferred qualifications, skills and capabilities Master s Degree or Master of Business Administration will be an advantage Are you ready to take your career to the next level in the world of financial services? Join us as a Cash Operations Associate, where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be part of a team that values innovation, client satisfaction, and professional growth. As an Associate within Cash Operations team, you will manage and support cash management products such as Real Time Gross Settlement (RTGS), National Electronic Fund Transfer (NEFT), Cheques, and more. You will collaborate with vendors and banks, handle tax payments, and maintain risk and controls. This role offers you the chance to leverage your expertise in cash management, build strong stakeholder relationships, and contribute to the success of our rapidly expanding business in India. Job responsibilities Manage and support cash management products like National Electronic Fund Transfer (NEFT), Real Time Gross Settlement (RTGS), Direct and Indirect Tax, Liquidity, Cheques, Clearing, National Automated Clearing House (NACH), Immediate Payment Service (IMPS), Unified Payments Interface (UPI), and related local regulations Handle liquidity products, including deposits, current accounts, and local clearing Manage vendor relationships and collaborate with banks Oversee Cheque Truncation System (CTS) clearing and cash processes, including pickup and delivery Handle various tax payments, including direct and indirect taxes Maintain risk and controls, engaging in internal and external audits Build strong stakeholder relationships and communicate effectively Required qualifications, skills and capabilities Bachelor s Degree Minimum 11 years of experience in cash management related roles within banks Display core leadership attributes strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential Prior experience in people management Ability to understand end to end process flow, consider downstream impacts when making decisions Ability to coordinate and organize work while meeting and handling multiple deadline processes Demonstrated ability to multi-task and balance numerous activities simultaneously Results oriented, not satisfied with status quo, always looking to improve process, productivity, culture, and cost Strong product and process knowledge of cash management products Excellent communication and stakeholder management skills. Ability to manage risk and controls effectively Preferred qualifications, skills and capabilities Master s Degree or Master of Business Administration will be an advantage

Grade I - Office/ Core Responsible for supporting the team with accounting and reporting services, helping to ensure the integrity and effectiveness of accounting policy application, internal control, financial reporting, accounting systems support and delivery of financial accounting processes in conformance with BPs systems and requirements. Job Description: At bp, we re reimagining energy for people and our planet. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that s what our new FBT center in Pune, India is here to do put digital at the heart of our business and accelerate the transformation of bp s business processes across the world. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS center will drive pioneering digital solutions and agile ways of working. The AR - Senior Analyst is responsible for leading and coordinating the activities of the team. Accountable for timely and accurate recording of cash receipts, direct debit run and match invoices into the AR ledgers. He will ensure the debtor s position is managed to the relevant components of the current credit policy by ensuring the working capital impact & risk to the relevant business divisions are minimized. Their main responsibility is to post cash to outstanding invoices and undertake the reconciliation of a variety of currency account reconciliations, added to several specific accounting tasks from simple to medium transactions. Acting as support to the collections team, to ensure customer accounts are supervised are tightly controlled and stays in sync with BP Policy. This includes regular contact with internal / external partners to reach yearly goals / targets delivering a high level of service and support to the Customer, Sales and Finance teams. Prepare documents for period close while ensuring adherence to policies and procedures in the drive for exceptional customer service, operational excellence and compliance Build up and maintain professional relationship with Business Partners. The AR - Senior Analyst supports the team in driving continuous improvement in AR simplification to deliver a standardized and effective process for receivables management. Key Responsibilities: Complete day to day customer AR related operational tasks to ensure delivery meets partner and customer expectations and is consistent with set process performance indicators, applicable service level agreements, customer functions core values and policies established within the bp Group. Specifically, they will: Perform / Monitor the day-to-day processing of cheques, Direct Debit run, EFT/wire transfers, AR transactions to ensure that cash receipts are recorded in the AR ledger on an effective, up-to-date and accurate manner. Review and process refund transactions, deductions and other differences in adherence with the policy. Review of auto posted transactions Issue debit notes and credit notes in adherence to the policy. Lead the A/R sub ledger close and support preparation of documents / adjustments for monthly, quarterly and year-end close. Supervise and reconcile monthly, quarterly and yearly reports in charge of account reconciliation related queries Monitor credit and/ or cash and banking fraud violations and inform / involve all relevant partners within their Delegation of Authority Provide support to the whole AR / Collections /Cash and Banking or Treasury/ team to ensure delivery of the team s agreed targets. Supervise and perform the timely allocation of incoming payments, unapplied cash, and research on payment discrepancies Take care of a wide variety of ad-hoc queries and monitoring of customers accounts consistent with BP s credit standards. Responsible for researching and resolving problems within designated guidelines and researching through multiple database resources and coordinating with collection teams /and or directly with customers as vital. Maintaining the action to supervise and resolve outstanding A/R, Collections activities / issues which need immediate attention in coordination with different partners. Drive follow-up, share and provide resolution within the team and internal or external customers. Supervise the review of the weekly and monthly bank reconciliation to ensure no unidentified deposit and keeping tracks and reconciles daily/monthly AR balance Leadership and Support Support other team members in daily operations acting as first point of contact. Support Line Manager in all projects, systems implementations, strategic topics and any ad hoc activities needed in daily operations. Stakeholder management: Maintain and develop working relationship with Cross functional internal or external FBT. BP GBS Credit, Collections, A/R & Accounts Payable Team BP Local Country or Regional Finance Team BP Group Treasury System Support and knowledge: Knowledge of ERP systems and support ERP enhancements and developments Ensure all system upgrades and changes are handled in a timely and accurate manner, carry out testing and training Project Management involvement & support Active involvement in any Cash Management, Cash & Banking strategic, operations or system related projects. Initiate Continuous Improvement ideas and actively contribute to projects Support Power BI solutions by implementing standard processes; initiate and raise quick wins where these are relevant. And look for opportunities in current processes by means of automation and transformation Operational/Strategic/Audit Compliance: Ensure compliance with BP, legal and regulatory requirements applying to the department s activity like the Cash and Banking Guide/ Policy, QMS/EMS Policy etc Ensure the established Process Controls (Framework) are kept and followed up, raise any gap identified and follow with the relevant PCO and teams responsible to perform them. Ensure compliance to all statutory and audit requirements by ensuring that all Primary controls are in place. Ensuring all Process documentation (SOPs or DTPs) is up to date, meet the required quality standards and is accurate. Required Skills & Experience: Bachelor s Degree in Economics, Business, Finance, Accounting or related field with relevant language skills. Minimum of 3-5 years of experience in managing cash and banking activities, general and / or financial accounting, accounts receivable, cash application operations. Experience dealing/working with treasury, cash management & Accounts receivable Shared service center experience; preferably in oil and gas industry/or any multinational Relevant systems knowledge AS 400 and SAP, etc MS Office experience English, C1 Skills and competencies Language and Interpersonal skills with particular focus on client responsiveness Good Analytical and numerical skills with sound financial awareness Good interpersonal, influential and decision-making skills to manage and maintain good relationships with key stakeholders. Able to deal with sophisticated situations while maintaining the right balance of customer and business focus Able to consistently review and adapt approach and style to meet ever changing requirements. Able to manage conflicting work issues and deadlines to ensure deliveries are met and knows when to bring up urgent matters on timely manner. Able to prioritize, handle urgent issues and situations, following through to resolution in a timely manner and focusing efforts to deliver business value, advancing properly if needed Able to produce consistently high-quality information within tight deadlines Being able to work under fast paced environment Detail oriented

To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer delight. Job Context & Major Challenges: A Department Manager has to ensure, through his Team Members, customers could identify and purchase required goods as per their need, and also to encourage the customers to have a higher ticket size. The Department Manager has to manage the relationship with various other support functions like Visual Merchandising, Front end Category, Warehouse, Operations, Human Resource etc., to ensure that the overall business of his department is aligned with the business objectives of the store /company. Key Challenges: The major challenges of the jobholder are: Responsibility of the FA s, guiding them in a manner so that pre-set target sales are met. Preventing attrition of FA s due to foreign brands entry into the market reason being, high pay-packages Consistency of the achievement of business targets throughout the year. Footfall high in certain stores but sales not up to those standards due to recreation shopping Proper knowledge regarding Inventories details of stock & products. Limited stock present in the warehouse, and its immediate requirement in many stores Non availability of fast moving items on the floor. Keeping staffs motivated to drive business targets. 3) Key Result Areas: Customer service quality Establish rapport with potential and actual customers. Ensure clean and safe environment for the customer. Ensures capture of customer feedback by the usage of feedback forms. Ensure that customers become repeat customers once they enter. People Management Schedule the shifts of the staff, and ensure the punctuality of the staff Motivate the staff during the morning briefing about the sales targets Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on the monthly basis Take the initiative at the store level to improve the employee engagement Visual Merchandising Implementation of the plan along with the VM implementer VM changes at the suitable times in the store Ensures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per VM manuals SOPs Ensures that store opening standards are followed properly Responsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product category Ensure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properly Control mechanical maintenance of lights, air-system, electrical equipment Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure proper installation of displays properly Cost and Cash Management Schedule the expenditures for the month(petty cash management) Follow the preventive maintenance schedule to reduce the costs Maintain the safety, energy consumption, and expenses reports Containing costs incurred on the services provided by the vendors Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes Achievement of sales targets Co-ordinate with the Zonal team about the monthly targets Explain the sales targets to the staff about the morning briefing Contribute to the team efforts for accomplishing desired results Below the line activities store promotion initiatives Shrinkage control Ensure the count as scheduled in the SOP manual Ensure that nobody from the staff indulges in pilferage and other activities Co-ordinate with security guard & staff to keep a watchful eye on customers Warehouse Management Inventory control as per the standards Proactive in taking care of the availability of the stock at the store

To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer delight. Job Context & Major Challenges: A Department Manager has to ensure, through his Team Members, customers could identify and purchase required goods as per their need, and also to encourage the customers to have a higher ticket size. The Department Manager has to manage the relationship with various other support functions like Visual Merchandising, Front end Category, Warehouse, Operations, Human Resource etc., to ensure that the overall business of his department is aligned with the business objectives of the store /company. Key Challenges: The major challenges of the jobholder are: Responsibility of the FA s, guiding them in a manner so that pre-set target sales are met. Preventing attrition of FA s due to foreign brands entry into the market reason being, high pay-packages Consistency of the achievement of business targets throughout the year. Footfall high in certain stores but sales not up to those standards due to recreation shopping Proper knowledge regarding Inventories details of stock & products. Limited stock present in the warehouse, and its immediate requirement in many stores Non availability of fast moving items on the floor. Keeping staffs motivated to drive business targets. 3) Key Result Areas: Customer service quality Establish rapport with potential and actual customers. Ensure clean and safe environment for the customer. Ensures capture of customer feedback by the usage of feedback forms. Ensure that customers become repeat customers once they enter. People Management Schedule the shifts of the staff, and ensure the punctuality of the staff Motivate the staff during the morning briefing about the sales targets Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on the monthly basis Take the initiative at the store level to improve the employee engagement Visual Merchandising Implementation of the plan along with the VM implementer VM changes at the suitable times in the store Ensures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per VM manuals SOPs Ensures that store opening standards are followed properly Responsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product category Ensure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properly Control mechanical maintenance of lights, air-system, electrical equipment Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure proper installation of displays properly Cost and Cash Management Schedule the expenditures for the month(petty cash management) Follow the preventive maintenance schedule to reduce the costs Maintain the safety, energy consumption, and expenses reports Containing costs incurred on the services provided by the vendors Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes Achievement of sales targets Co-ordinate with the Zonal team about the monthly targets Explain the sales targets to the staff about the morning briefing Contribute to the team efforts for accomplishing desired results Below the line activities store promotion initiatives Shrinkage control Ensure the count as scheduled in the SOP manual Ensure that nobody from the staff indulges in pilferage and other activities Co-ordinate with security guard & staff to keep a watchful eye on customers Warehouse Management Inventory control as per the standards Proactive in taking care of the availability of the stock at the store

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Title Store Manager Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.

Reporting to Area Operations Manager Skip Level City/Zonal Manager With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers eye powers. About the Role A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Responsibilities Area Activities expected to be performed by a Lenskart Store Manager Customer focus:Driving NetPromoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep & maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes & competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority.