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0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement To inspire and nurture the human spirit one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Summary of Experience & Education No experience required Minimum education qualification 12th / Diploma +
Posted 1 month ago
7.0 - 10.0 years
3 - 6 Lacs
Raipur
Work from Office
PRINCIPAL ACCOUNTABILITY: Manage the daily operations of the sales department ensuring sales goals are met, policies & procedures are followed, and superior customer service is delivered Supervise sales staff including but not limited to hiring, firing, disciplinary action, commendations, evaluations, scheduling, and training. Supervise staff ensuring all customers are greeted and their needs are met while on the shop floor Mentor and train staff members in accordance with company policies Provide guidance with customer disputes, pricing errors, cash handling, etc. Ensure staff is keeping work area clean and organized at all times Listen to staff concerns and implement improvement initiatives where appropriate Work with management team to ensure sales goals are met and margins are maintained Advanced knowledge of company s mission, purpose, and goals Master operation of equipment-- laptops, telephones, paging systems, and any other equipment. Thorough knowledge of the facilities security policy and procedures Master operation, demonstration and explanation of product -- Understand and be Proficient in restricted and non-restricted sales, refunds/returns, Consignment, Gift Cards, Member and Non-Members use of the facilities Stay current on product knowledge, general hotel laws and safety procedures Understand and be proficient in hotel sales and forms as required by State and Local laws and their Implications High degree of discretion dealing with confidential information. Additional duties may be assigned and this job description
Posted 1 month ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Responsibilities: * Collect cash from customers at retail outlets * Manage petty cash system * Process payments using billing software * Maintain accurate records of transactions * Provide exceptional customer service Accessible workspace Provident fund
Posted 1 month ago
7.0 - 12.0 years
5 - 9 Lacs
Chennai
Work from Office
Act as the primary point of contact for potential and existing customers. Handle inbound and outbound calls, emails communications to follow up on leads. Coordinate and schedule property site visits. Assist customers with project details, pricing, payment plans, and documentation. Maintain and update CRM with accurate customer information and interaction history. Work closely with the Sales and Marketing teams to provide feedback and optimize customer engagement strategies. Ensure timely resolution of customer queries and escalate complex issues when necessary. Follow up with customers post-visit to enhance conversion rates. Maintain a high level of professionalism and build trust with customers. Support post-sale engagement, including updates on construction, documentation, and handover processes.
Posted 1 month ago
4.0 - 5.0 years
1 - 2 Lacs
Kolkata
Work from Office
Handle cash transactions accurately and efficiently, including processing sales, returns, and exchanges Follow store policies and procedures, including those related to cash handling and security Assist with store merchandising and stocking, as needed Requirements: Cash handling experience Strong customer service skills Ability to handle cash transactions accurately and efficiently Good organizational skills
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Role & responsibilities: A "branch admin" is responsible for overseeing the day-to-day administrative functions of a single company branch, ensuring smooth operations by managing office tasks, staff support, financial tracking, and customer service within that location, requiring strong organizational skills, attention to detail, and the ability to handle multiple tasks effectively; key skills include excellent communication, basic accounting knowledge, proficiency in office software, and customer service expertise. Key responsibilities of a branch admin: Strong organizational skills: Ability to prioritize tasks, and maintain efficient workflow Attention to detail: Accuracy in handling data and documents Communication skills: Excellent verbal and written communication to interact with staff, customers, and management Basic accounting knowledge: Understanding of financial transactions, budgeting, and expense reporting Customer service skills: Ability to provide excellent customer experience and resolve issues effectively Preferred candidate profile Women candidates preferred. Looking for Immediate Joiners Candidates should have a ability to manage and observe business operations.
Posted 1 month ago
0 years
2 - 3 Lacs
Sachin, Surat, Gujarat
On-site
Inventory Management: Monitor stock levels, conduct regular audits, and manage stock replenishment. Store Operations: Ensure smooth day-to-day functioning of the store, including receiving, storing, and issuing materials. Order Fulfillment: Coordinate timely dispatch of goods to meet internal and external requirements. Vendor Coordination: Communicate with suppliers for deliveries, returns, and stock quality issues. Documentation: Maintain accurate records of stock, transactions, and compliance-related paperwork. Team Supervision: Oversee and guide store staff to maintain efficiency and discipline. Budget Management: Control expenses and support cost-effective inventory practices Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Posted 1 month ago
1.0 years
2 - 4 Lacs
Bandra, Mumbai, Maharashtra
On-site
Greetings from ORRA FINE JEWELLERY Position : Individual Contributor (Counter Sales) Brief Summary Of ORRA The Executive at ORRA Fine Jewellery is responsible for providing exceptional customer service, driving sales conversion, and building long-term customer relationships. They inform customers about new designs, schemes, and offers, support local area activities, and assist with the try-at-home scheme. The ideal candidate should have a minimum of 1 year of relevant experience in Jewellery/retail sales. Brief Job Description (just an indicative list and not limited to the following) 1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences. 2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement. 3. Support local area activities in collaboration with the Relationship Executive. 4. Assist with the try-at-home scheme based on instructions from the Store Manager. 5. Follow up with potential customers and visit them to close sales. 6. Develop and maintain strong customer relationships. Desired Skills 1. Minimum 1 years of relevant experience in Jewellery/ retail sales. 2. Strong customer service and interpersonal skills. 3. Proven track record of meeting sales targets. 4. Detail-oriented and organized. 5. Ability to work well in a team. 6. Flexible availability, including weekends and holidays. Perks and benefits Fixed Salary, Incentives, Loyalty Bonus, Diwali Bonus, PF, Mediclaim/ESIC, Health insurance, Term Plan, Travelling Allowance (As Per Policy) Regards, Saneila Quiney Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
2.0 years
1 - 3 Lacs
Dahisar, Mumbai, Maharashtra
On-site
Job Summary: We are looking for a friendly and organized Receptionist for our stationery retail store. The Receptionist will be the first point of contact for walk-in customers and phone inquiries, ensuring a warm welcome, answering basic queries, and providing administrative support to the store team. Key Responsibilities: Greet walk-in customers and visitors in a polite and professional manner. Answer incoming phone calls and respond to customer inquiries regarding products, stock availability, or store timings. Direct customers to the right section or sales staff for assistance. Maintain the front desk area in a neat and presentable condition. Handle basic billing, receipts, and invoicing if required. Manage appointment or order logs for special stationery or bulk orders. Support the store team with administrative tasks such as maintaining customer records, filing, or stock registers. Coordinate with suppliers or delivery staff for incoming or outgoing stationery supplies. Assist in managing store promotions or seasonal displays at the front area. Key Skills & Competencies: Excellent communication and customer service skills Pleasant and approachable personality Good organizational and multitasking skills Basic computer knowledge (MS Office, billing software, etc.) Attention to detail Ability to handle cash or billing tasks if required Qualifications & Experience: Minimum HSC / Graduate in any stream. 0–2 years of experience in front office / reception / customer service (Retail experience is a plus). Freshers with good communication skills are welcome. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 1 month ago
1.0 years
2 - 4 Lacs
Andheri West, Mumbai, Maharashtra
On-site
Brief Job Description (just an indicative list and not limited to the following) 1. Attend to customer requirements with a focus on driving sales conversion and delivering excellent customer experiences. 2. Inform customers about new designs, schemes, and offers to promote sales and customer engagement 3. Support local area activities in collaboration with the Relationship Executive. 4. Assist with the try-at-home scheme based on instructions from the Store Manager. 5. Follow up with potential customers and visit them to close sales. 6. Develop and maintain strong customer relationships. Desired Skills 1. Minimum 1 years of relevant experience in retail sales. 2. Strong customer service and interpersonal skills. 3. Proven track record of meeting sales targets. 4. Detail-oriented and organized. 5. Ability to work well in a team. 6. Flexible availability, including weekends and holidays HR Contact Rahul Jha 86578 68718 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Experience: Jewelry sales: 1 year (Required) Work Location: In person
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
Chennai, Tamil Nadu
On-site
Job Role: Billing Cashier Position open at: T.Nagar (Chennai) Preferred Experience: 0 to 3 years Number of positions: 5 Start Date: 1 – 10 days Qualification: Any Degree or Diplomas Job Type: Full-time, Regular / Permanent Schedule: Day Shift Salary: 15,000.00 - ₹20,000.00 per month Roles & Responsibilities: Handle customer transactions accurately and efficiently. Issue receipts, refunds, or change as required. Ensure the cash register is balanced at the beginning and end of shifts. Verify the pricing and quantity of items during billing. Skill Set: Numerical accuracy Attention to detail Customer service Communication Basic computer skills About the Organization : Wedtree EStore Pvt Ltd is fast growing retail e-commerce company with three Business Units: (1) Prashanti Sarees – exclusive collection of sarees, (2) Wedtree Lifestyle - Indian handicrafts gifts and home décor & (3) Maatshi - exclusive range of ready mades. We work closely with Karigars/artisans in different parts of India with the intent to taking Indian made products to the world across 3 different product lines. All our 3 brands has a strong online presence (facilitating worldwide shipping) coupled with store outlets in Chennai, Hyderabad and Bangalore Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 month ago
0 years
1 - 3 Lacs
Delhi, Delhi
On-site
This job requires a sales representative responsible for selling a company's products or services to customers. This involves identifying potential leads, building relationships, presenting products, negotiating deals, and ensuring customer satisfaction. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Commission pay Yearly bonus Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 month ago
45.0 years
2 - 2 Lacs
Guindy, Chennai, Tamil Nadu
On-site
We are currently hiring for the position of Store Helper at our company. Please review the details below: Job Title: Store Helper Work Timings: 9:30 AM to 8:30 PM Weekly Off: Sunday Salary: ₹18,000 per month Gender Requirement: Male candidates only Age Limit: Below 45 years Health Requirements: Applicants must be in good health Agreement: 3 agreements will be required If you meet all the above criteria and are interested in this opportunity, please contact us directly at 9600059013 . Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹18,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Yearly bonus Language: tamil, english, hindi (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 month ago
0 years
1 - 2 Lacs
Madukkarai, Coimbatore, Tamil Nadu
On-site
Responsible for the day-to-day operations of the factory store, including receiving deliveries of raw materials and supplies, verifying quantities, storing items appropriately, maintaining inventory records, picking and packing materials for production lines, and ensuring the cleanliness and organization of the storage area, all under the supervision of a Storekeeper; essentially acting as a key support role in managing the flow of materials within the factory. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Morning shift Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Hyderabad
Work from Office
We’re looking for a proactive Restaurant Operations Manager to oversee day-to-day restaurant activities and team management. The role involves handling staff scheduling, vendor coordination, inventory control, and ensuring smooth service operations.
Posted 1 month ago
0.0 - 4.0 years
3 - 6 Lacs
Coimbatore
Work from Office
FIMS Hospitals is looking for CASHIER to join our dynamic team and embark on a rewarding career journey Handle cash transactions accurately and efficiently, including processing sales, returns, and exchanges Follow store policies and procedures, including those related to cash handling and security Assist with store merchandising and stocking, as needed Requirements: Cash handling experience Strong customer service skills Ability to handle cash transactions accurately and efficiently Good organizational skills
Posted 1 month ago
2.0 years
1 - 3 Lacs
Lucknow, Uttar Pradesh
On-site
This Job posting is for hiring at Pappoo Store, a supermarket chain in Lucknow. Should have knowledge and experience of working in FMCG Retail Industry Leadership role for the supermarket, overseeing retail activities and stores. Reviews and analyzes sales and operational records and reports; uses data to project sales, and determine targets. Collaborates with store managers to develop sales goals, monitors progress toward those goals, and develops strategies to attract and retain customers. Identifies opportunities for improvement in the store region; designs and implements training, strategies, policies, goals, and other resources to maximize productivity and morale. Conduct stock take at regular intervals and work in improving the data obtained from it. Overseeing pricing and managing the store inventory. Looking after the entire store operations from Stock receiving, Merchandising, Setup and supply chain and other areas. Collaborates with management to develop strategies. Prepares and implements budgeting; monitors and approves expenses. Maintains knowledge of market, competition, best practices and trends in sales techniques and strategies. Performs other duties as assigned. Conducts performance evaluations that are timely and constructive. Handles discipline within the store environment. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Experience of working in FMCG sector ? Experience: total work: 2 years (Required) Leadership: 1 year (Preferred)
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
Deenanath Mangeshkar Hospital is looking for CATERING SERVICE CASHIER-6275 to join our dynamic team and embark on a rewarding career journey. Handle cash transactions accurately and efficiently, including processing sales, returns, and exchanges. Follow store policies and procedures, including those related to cash handling and security. Assist with store merchandising and stocking, as needed. Requirements : Cash handling experience. Strong customer service skills. Ability to handle cash transactions accurately and efficiently. Good organizational skills.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Muzaffarpur, Samastipur
Work from Office
Ensure timely interest collection and recovery of over dues and asset quality in the branch.Customer OnboardingMonitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers.Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation.Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc.Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction.Promote and maintain positive relations with both existing and potential customers.Provide information about Muthoot s products or services to prospective customers.Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp.Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot FincorpAddress customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight.Interact with customers on a regular basis to ensure satisfaction and gain useful feedback.Engage with customers to identify their needs and suggest suitable products that can benefit the customer.Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issuesUphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture.Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc.Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS.Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About Starbucks India Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement - To inspire and nurture the human spirit - one person, one cup and one neighbourhood at a time and core values are the roots of our culture and serve as guidepost for our partners. We re called partners, because it s not just a job, it s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Purpose and Scope of position This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Competencies Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. Summary of Experience & Education No experience required Minimum education qualification - 12th / Diploma +
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Pune
Work from Office
The Assistant Manager Front Desk is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. What will I be doing? As the Assistant Manager Front Desk, you will be responsible for performing the following tasks to the highest standards: Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guests needs, code electronic keys, confirms the room number and rates with a written confirmation. Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests. Ensure rooms and services are correctly accounted for within guests statements, properly stating services provided by the hotel. Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller s checks and other forms of payment, converting foreign currency at current posted rates. Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc. Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions. Take an active role in the team by being kind, cooperative, and helpful, never forgetting the person behind the guest. Actively take part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Take on an active role in the Executive Floor team, ensuring effective communication and work as a team in order to reach goals and targets. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate. Follow-up with all guests to ensure satisfaction with problem resolution. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Ensure that VIP guests are treated personally and recognized as an individual. Assist the Guest Service Manager by blocking rooms according to guests preferences. Coordinate with Amenity Butlers to arrange in-room amenity set-ups according to VIP level and for special occasions - e.g. Birthdays and Honeymoon. Facilitate the operation of the VIP gift amenity menu, by offering it to guests, and ensuring that VIPs receive their chosen amenity items. Liaise with Sales, Reservations and the Business Development team to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Ensure a prompt and efficient departure by settling guest s accounts as per billing and reservation instructions, ensuring that all guests folios are correct. Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and information can be clearly understood by other team members. Apply Hilton s brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT. Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective actions have been taken. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis. Check registration cards, meeting and function information, billing instructions, and reservation backup to ensure that all information received is acted upon. Ensure that the Front Desk stock is managed and not wasted, maintaining costs where possible. Keep up to date and aware of competitors activities in order to be informed. Adhere to the hotel s selling strategy of demand-based pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health & Safety, Emergency Management, Disaster manuals, Fire procedures and regulations. Be a part of the Fire team when and where directed. Adhere strictly to standard cash handling procedures, be sure to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guest s folios to ensure accuracy of charges. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, ensuring that guests receive value for money and adhering to Hilton s brand standards. Attempt to communicate with guests in guests native language, if applicable. Remain calm and alert, especially during emergency and heavy hotel activity, resolving complications such as location changes or credit issues. Adhere to the hotel s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? An Assistant Manager Front Desk serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the att
Posted 1 month ago
2.0 - 7.0 years
1 - 6 Lacs
Chennai
Work from Office
SUMMARY Senior Process Executive(SPE) , Subject Matter Executive(SME) - Cash Application (CA) Location: Chennai Job Type: Full-time Work Schedule: 5 days Work From Office (WFO) US Shift Education: B.com/BBA/BBM/MBA-Finance/Graduation in Commerce & Accounting Experience: 2 6 years of experience in Accounts Receivable, with a focus on cash application. Strong understanding of AR processes, banking transactions, and reconciliation. Requirements Requirements: Proven experience in cash application and accounts receivable. Strong knowledge of AR processes, banking transactions, and reconciliation. Excellent communication and analytical skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office, especially Excel. Attention to detail and accuracy in processing financial data.
Posted 1 month ago
1.0 - 2.0 years
2 - 3 Lacs
Mysuru
Work from Office
Job Title: Billing & Collection Executive Reporting to: Administratively to Unit Head, Functional reporting to Lead AR Manager at Corporate Level CTC: 2.50-3.00 Lakhs per annum Roles and responsibilities: To administer all documentation in relation to the invoicing and receipt of payment of debtors in keeping with the current Finance Policy and Procedures at the unit level. Additionally, to administer other Finance tasks such as monthly management account schedules, bank reconciliations and related reconciliations. Daily Banking - Preparation of bank statements and payments received accounting Manual and system reconciliations of bank accounts. Credit Control and Debtor Ledger Maintenance. Weekly credit control of outstanding receivables. Managing the invoice and payment processing Preparation and reconciliation of the monthly income schedules to identify income to be booked. Ad-hoc Accounting Duties, producing ad hoc reports and reconciliations as required by the Finance Head Responsible for timely preparation of Patients Bills in coordination with operation team. Responsible for Submitting bills to patients & timely collection of Bills Liaison with Operations team in case of any discrepancy or issues in the bill as raised by patient. Should maintain record of patient receivables with all relevant details. Should complete accounting of bills raised and collection made. Profile Description: B.Com/ M.com with atleast 2 yrs of experience in Field Collection. Experience with Tally is preferred Must be highly motivated with an ability to take ownership Excellent attention to detail, Strong analytical and communication skills Ability to work on own and as part of a team Proficient end user computing skills and proven application of MS Excel and Word Should have good oral communication skills Should be well groomed & smart enough to deal directly with patient.
Posted 1 month ago
3.0 - 8.0 years
1 - 5 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Branch Location : Across South Mumbai, Thane, Navi Mumbai Role Details: Service- Being one-point contact for all service needs of the client for addressing service requirement of customers (like address change, FD closure, etc.) and ensuring all queries & concerns of customers are resolved in a timely manner. Sales- Acquisition of new clients to the bank, and family accounts of existing clients. Pitching and Cross-Selling of different bank products to customers, like Debit Cards, Credit Cards, Insurance, SIPs. Operation- Performing requisite operation activities in branches Overall Job Description Services Providing Seamless, Fast, Easy and Transparent services to clients on the Bank Onboarding of new clients through welcome calling Ensuring client engagement through activation of clients on Mobile app, net banking and other non-branch channels Ensuring requests and queries of clients are resolved within defined TAT Reducing complaint instance, and ensuring resolution of issues within defined TAT Increasing the client stickiness to the bank by selling FD/ locker/ SIP, etc. to the clients Managing client servicing at the branch lobby and ensuring maximum client satisfaction Sales Acquisition of new clients to the bank, and family accounts of existing clients Engagement with customers to increase cross selling and reduce attrition of customers Cross-selling of products - Debit Cards, Credit Cards, Insurance, SIPs, MF, FD, RD Operations Understanding of different process (such as account opening, KYC Process, working on systems at IndusInd Bank) Authorization & audit checks for all operation transactions Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related. Desired Candidate profile : Graduate/Post Graduate. 2-3 years banking industry experience with at least 1-2 year of service stint in banking / Sales / Services sector. Age : below 32 years Desired Behavioral / Functional Traits Proficient in English & local language with strong communication skills Service attitude & Customer centric approach Natural empathy and a positive attitude towards every situation Comfortable in leveraging client relationship to achieve sales targets Process oriented with in depth knowledge on operations processes Presentable with pleasing and attractive personality. Interested candidates can walk-in to nearby branches for 1st round of interview conducted by Branch Manager and Deputy Branch Manager
Posted 1 month ago
5.0 - 10.0 years
6 - 9 Lacs
Gurugram
Work from Office
Job description Job Title: Front Office Executive Location: Gurgaon Experience: 5 years Employment Type: Full-time Job Summary: We are looking for a dynamic and professional Receptionist cum Admin to manage front desk responsibilities while providing administrative support to ensure smooth office operations. The ideal candidate should have excellent communication skills, a customer-friendly attitude, and strong organizational abilities. Key Responsibilities: 1. Front Desk Management: Greet and welcome visitors, clients, and employees with a friendly and professional demeanor. Answer and route incoming calls, take messages, and handle queries efficiently. Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Handle courier and mail distribution, ensuring timely dispatch and receipt. 2. Administrative Support: Assist in office management tasks, including ordering stationery, office supplies, and vendor coordination. Schedule and coordinate meetings, appointments, and conference room bookings. Manage employee attendance records, visitor logs, and access control. Support HR with onboarding formalities, maintaining records, and organizing employee engagement activities. Assist in travel arrangements, hotel bookings, and logistics for employees and guests. 3. General Office Operations: Ensure smooth day-to-day office operations and assist in facility management. Maintain and update records, databases, and documentation as required. Support basic accounting tasks, such as invoice processing and petty cash handling. Handle ad-hoc administrative duties assigned by management. Key Skills & Requirements: 2-4 years of experience in a receptionist or administrative role. Excellent verbal and written communication skills. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Professional and customer-oriented approach with a positive attitude. Ability to work independently and handle office responsibilities efficiently.
Posted 1 month ago
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