Cash Application Team Lead

Philips

2 - 7 years

9 - 13 Lacs

chennai

Posted:4 days ago| Platform:

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Skills Required

process automation career development manager internal audit sap performance management focus reconciliation healthcare customer service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage a team of Cash Application by providing strategic direction, overseeing daily operations, fostering team development to achieve optimal outcomes
Provides direction to employees by aligning their activities with established policies and management guidance, ensuring consistent application of procedures and standards to achieve organizational objectives and maintain operational efficiency
Tracks the performance of cash application process, ensuring all activities are completed accurately and on time, identifying areas for improvement and implement changes to enhance efficiency and accuracy
Conducts analysis and regular reviews with local teams to pinpoint processes leading to manual activities and identifies solutions that eliminate waste
Closely cooperate with respective Collections and Deduction Management teams in the NAM Market
Collaborate with functional peer groups to ensure effective communication and coordination, facilitating cooperation and knowledge sharing across teams to achieve common goals
Support MEC queries, resolve issues and handle escalations
Support team in daily operations
Manage the Unapplied Cash report and work with Collections to identify solutions to unreconciled cash items
Perform/Support reconciliations against monthly bank statements identifying and resolving reconciliation items on customer accounts
Prepares detailed reports for senior management on cash application performance, highlighting key metrics, trends, and issues, to inform decision-making and ensure alignment with organizational goals
Support Internal Audit, Statutory Group Audit and Local audits including, process walkthrough, test of controls, documentation, coordination
Guides and mentors the team, actively contributing to employee selection, performance management, compensation management, career development, and overseeing operational processes
Drive improvements in cash application process automation
Collaborate well with all the business stakeholders for smooth flow of business and migrations
End to end responsible for migration insourced activities

Youre the right fit if:

Bachelor s degree or equivalent or vocational Education in finance, accounting, business administration, economics
Minimum 5 to 10 years of experience in Cash Application high volume environment; experience in Accounts Receivable Management and/or Collections is considered a plus
Minimum 2 years in people management
Experience in SAP system is a must, knowledge of Autobank is considered a plus
Analytical skills, proficient in MS Excel
Fluent English - both written and spoken
Excellent communication skills
Customer service focus
Determination to achieve excellent results
Possibility of shift work (preferably 2 PM to 11 PM and 12 Noon to 9 PM)

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