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Carrier Dispute & Billing Manager Cynosure Corporate Solutions

4.0 - 9.0 years

15 - 20 Lacs

chennai

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Key Responsibilities: Identify dispute (Rate/Volume/Fraud/additional invoice). Look into related inquiries, investigate, analyse data, interaction with customer/supplier to ensure disputes are resolved in a timely manner. Liaise with appropriate departments commercial/technical/finance to resolve/validate data to support dispute resolution. Ensure accurate and appropriate responses to disputes internal and external. Follow the contract & escalation process as per agreements if required. Accurately record details of all disputes. Able to reconcile wholesale invoices and isolate system or CDR rating variances between billing / rating system (CSGi) and external sources. Provide stakeholders the...

Posted 2 months ago

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