Roles and Responsibilities Manage front office operations, ensuring smooth coordination between departments. Handle incoming calls, emails, and chats with professionalism and efficiency. Provide exceptional customer service by resolving queries and concerns promptly. Maintain accurate records of client interactions using MS Office tools. Collaborate with team members to achieve organizational goals. Desired Candidate Profile 3-8 years of experience in a similar role (front office executive). Bachelor's degree in Any Specialization (B.A or equivalent). Excellent communication skills with proficiency in English language. Strong coordination skills for effective teamwork and emergency response. Ability to handle grievances professionally through grievance handling processes.