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About Candor Management Services

Candor Management Services is a well respected brand in the rapidly growing Professional Employer Organization (PEO) sector in India which provides human capital transformation services that deliver compelling business advantages to customers. Founded in 2004 and headquartered in Bangalore, the company’s core offerings are centered around manpower staffing, learning & skill enhancement, technology & automation and standards & compliance. Starting operations with a simple goal to steadily improve the employability and related opportunities of blue-collar workers in South India, Candor now offers similar opportunities to pink, green and grey collared workers and serves customers in north and western parts of India as well. With over 1200 full time employees on its rolls, Candor is well regarded by both customers and employees as amongst the best in human resource outsourcing solution organizations in India today. Going beyond the market defined PEO role of just managing workforce employment, compensation and taxes, Candor brings re-skilling, technology deployment and compliance enablement as value added services to client organizations. Led by an eclectic group of highly qualified professionals, with a cumulative work experience over 200 years in Fortune 30 companies and with specializations in finance, technology, HR and administration, Candor has grown steadily since its inception a decade ago and boasts of a strong and rapidly growing financial baseline. Beyond efficiently connecting best suited candidates with the best available client opportunities, Candor differentiates itself by offerings single window of operation, highly customized solutions, low turnaround time and high quality of deliverables. Enjoying over 95% repeat customer business from its growing legion of clients, Candor plays an active role in bridging the gap between needs of client organizations with its high quality services.

Customer Support Associate - Trainee

Chennai

0 - 2 years

INR 2.0 - 3.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Looking candidates only from Tamil Nadu Job description We are looking for Customer Support Associates with 0-2 years of relevant E-commerce chat support experience. Responds to Chats. Identify and assess customers' needs to achieve satisfaction. Properly escalate unresolved issues to appropriate internal teams. Provide prompt and accurate reply to customers. Required Candidate profile Graduation is not a constraint. South Indian Candidates Preferred Disciplined, Systematic, Problem solving skills are required. Immediate joiner or with less than 15 days of notice period. Flexible for rotational shift (Working hours 10 [9 hours working with 1 hour break]) Willingness to work from office/work from home Should own a Laptop & wired Broadband connection* Soft Skills Excellent communication English (Written) Proficient reading/comprehension skills Should have a great customer handling skills High level of acceptance Basic PC Keyboarding skills, Basic knowledge of MS excel, computer shortcuts Basic knowledge of e-commerce Additional Information: Training classes will be Offline / Online. Rotational shift timings & 6 days Rotational Weekly off in a calendar month. Perks and Benefits 1. Attractive Pay Structure including Shift Allowances. Laptop Configuration: Processor i3 4th Gen or Higher than this. RAM 8GB Storage 120GB SSD (instead of HDD) Operating System- Windows 10 or Windows 11 (Home, Home Premium, Pro) or MACOS (if MacBook) with Activated. Either VGA or HDMI Port Compatibility (for Dual Monitor setup) Stable Internet (Broadband Connection is must) a. Download Speed: 20 MBPS b. Upload Speed: 15 MBPS Wired Broadband connect: Yes/No 8. Antivirus with License activation must.

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Candor Management Services

Candor Management Services

|

Human Resources Services

Bangalore Karnataka

1001-5000 Employees

1 Jobs

cta

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