Campus Success Manager

Job Description

Position: Campus Success Manager Location: Hyderabad Company: EduNXT Industry: EdTech / SaaS Experience: MBA Fresher Employment Type: Full-time About EduNXT EduNXT is a cutting-edge campus automation software solution designed for higher education institutions. We empower colleges and universities with smart, scalable digital platforms that simplify administration, improve student engagement, and streamline academic processes. Learn more at www.edunxt.ai. Role Overview As a Campus Success Manager, you will be the primary point of contact for our partner institutions, ensuring smooth onboarding, engagement, and ongoing satisfaction. You will play a crucial role in bridging communication between campuses and our internal teams, driving user adoption and ensuring optimal use of the EduNXT platform. This role is ideal for MBA freshers looking to launch their careers in the fast-growing EdTech space with a strong client-facing component. Key Responsibilities •Manage relationships with assigned college/university clients, ensuring a seamless post-implementation experience •Conduct onboarding sessions, product walkthroughs, and training for campus stakeholders •Monitor and support platform usage, resolving queries and escalating issues when needed •Collect user feedback and collaborate with internal teams to drive product improvements •Ensure high levels of client satisfaction and retention through proactive communication and support •Assist in planning and execution of campus engagement strategies and initiatives What We’re Looking For •MBA fresher with strong interpersonal and communication skills (written and verbal) •Empathetic, proactive, and highly organized with an attention to detail •Comfort with using digital tools, dashboards, and CRM platforms •Ability to work independently and manage multiple institutions simultaneously •Fluency in English; knowledge of regional languages is an advantage Why Join EduNXT? •Be part of a women led, fast-growing EdTech company. •Collaborate with an agile, driven, and supportive team •Opportunities for growth, leadership, and long-term career progression •A flexible, inclusive, and learning-driven work culture To Apply Please share your resume and a brief introduction to divya.jyothi@edunxt.ai with the subject line: Application for Campus Success Manager – EduNXT. Show more Show less