Posted:2 months ago| Platform:
Work from Office
Full Time
Monitor and evaluate quality parameters set by the client. Analyze quality data to identify trends and areas for improvement. Prepare detailed reports on quality metrics. Provide actionable feedback and coaching to associates. Required Candidate profile Previous experience in a customer service or quality assurance role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills.
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INR 2.0 - 6.0 Lacs P.A.
INR 0.5 - 3.0 Lacs P.A.
INR 2.0 - 4.5 Lacs P.A.
Experience: Not specified
INR 1.0 - 4.0 Lacs P.A.
INR 2.0 - 6.0 Lacs P.A.
INR 4.0 - 9.0 Lacs P.A.
mumbai suburbs, mumbai, mumbai (all areas)
INR 1.0 - 5.0 Lacs P.A.
INR 1.0 - 5.0 Lacs P.A.
Experience: Not specified
INR 0.5 - 3.0 Lacs P.A.
INR 0.5 - 3.0 Lacs P.A.