Call Center Representative

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About EventExpo Technology Solutions Pvt. Ltd.:

EventExpo Technology Solutions Pvt. Ltd. is a leading event organizing and experiential marketing company that specializes in delivering world-class corporate events, exhibitions, brand activations, and more. We blend creativity with strategy to design memorable event experiences for top-tier brands and organizations.

Why Join ETS?

The global event management market is projected to reach $1,552.9 billion by 2028, growing at a Compound Annual Growth Rate (CAGR) of 11.2% from 2021 to 2028. The wedding industry alone is valued at $160 billion in India. With the rise of technology-driven experiences, ETS is set to grab the enormous untapped potential in revolutionizing how events / Exhibitions are planned, managed, and executed.

Job Summary:

Telecaller

Key Responsibilities:

• Make outbound calls to prospective clients to introduce EventExpo Technology Solutions Pvt. Ltd. and our event offerings.
• Present tailored event solutions for corporate events, brand activations, trade shows, and more.
• Convert inbound and marketing-generated leads into qualified opportunities.
• Build rapport with decision-makers, understand their event needs, and propose appropriate services.
• Maintain regular follow-ups to nurture leads and maximize conversion rates.
• Record all call outcomes, client details, and lead progress in the CRM system.
• Coordinate and ensure a seamless handover of closed leads to the Client Management Team for planning and execution.
• Collaborate with the internal teams during campaigns or event promotions to drive engagement.

Required Skills & Qualifications:

• Bachelor's degree in any discipline.
• Minimum 3 years of telecalling experience, preferably in a BPO or outbound calling setup.
• Strong verbal communication and convincing skills in English and [Insert Regional Language, if applicable].
• Knowledge of lead conversion strategies and client qualification processes.
• Comfortable working with CRM tools, spreadsheets, and basic email communication.
• Self-motivated, energetic, and target-driven.

Preferred Experience:

• Prior experience in event management, hospitality, or client acquisition roles.
• Experience pitching to B2B or B2C clients.
• Understanding of corporate event types and planning processes.

Why ETS?

Founded in 2019, ETS is a Govt of India recognized startup with a solid presence across multiple sectors, delivering excellence in event technology, exhibitions, interiors, corporate films, and infrastructure. As part of our team, you will be a critical part of our leadership team, spearheading business success.

events?

Ready to make your mark on the future of events? 🌟

👉 Apply today: https://www.eventexpo.co.in/careers and kinly fille the form https://forms.gle/qgkozarUzJi1URrk8

• Take the next step in your entrepreneurial journey with ETS!