Call Center Executive

Job Description

Role & responsibilities Handling Inbound/Outbound Calls: Manage incoming and outgoing calls for customer inquiries, support, or related queries. Providing Customer Assistance: Address customer questions, concerns, and complaints in a clear and efficient manner, ensuring a positive customer experience. Problem Resolution: Troubleshoot issues, provide appropriate solutions, and follow up to ensure full resolution of problems. Adherence to Protocols: Follow company guidelines, scripts, and call center procedures. Maintain service quality standards. Preferred candidate profile 1.Educational Background: Intermediate (Qualified) 2.Both Male and Female can apply. 3.Should be able to communicate in Telugu, Hindi and English (Mandate) 4.Willing to work in contractual role. Perks and benefits 1.Best In industry Salary 2.On Job Training with Certification 3.Only Day Shifts. Interested: Kindly share your resume on madhu.n@vijayadiagnostic.in or WhatsApp resume M:8374656204.