Call And Trade Executive / Escalation Inbound

Job Description

Designation: Equity Advisor Call and Trade Grade: E1/E2- Assistant Manager / Deputy Manager Years of Experience : Minimum 6 months experience Location: Thane West KEY RESPONSIBILITIES AND ACCOUNTABILITIES : 1. Responsible for handling inbound & outbound calls. 2. Responsible for resolving the queries of investment products, investment options, financial market, updates in capital market. 3. Identify customers’ needs on every requirement with quick response time. 4. Handle the complaints and enquiries of customers. 5. Responsible to handle Continuous interaction with the clients to identify their requirements and provide trading/hedging solutions through existing product gamut. SKILLS & KNOWLEDGE : 1. Experience 2. Should have Excellent communication, writing, typing & presentation skills. 3. Good knowledge of Share market, financial trends, equity derivate, Options trading 4. NISM 8 Certified