Job Description

Company Description Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitalityFairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre opening team. Job Description Guest Service Excellence: Provide personalized, anticipatory service to exceed guest expectations. Attend to guests requests promptly and efficiently with attention to detail. Maintain a professional and polished demeanor at all times. Butler Services: Offer bespoke services including unpacking/packing, garment pressing, and personalized room set up. Arrange dining reservations, transportation, and special requests as per guest preferences. Ensure guest comfort by promptly addressing any concerns or issues. Communication and Coordination: Liaise effectively with other departments to fulfill guest needs seamlessly. Maintain clear and concise communication with colleagues and supervisors. Attention to Detail: Uphold the highest standards of cleanliness and organization in guest rooms and public areas. Monitor and replenish in room amenities to ensure guest satisfaction. Team Collaboration: Work collaboratively with colleagues to deliver a cohesive guest experience. Assist in training new team members on butler services and hotel standards. Qualifications Previous experience in a luxury hospitality environment preferred. Impeccable grooming standards and professional appearance. Excellent communication skills in English; knowledge of additional languages is an asset. Strong organizational skills and attention to detail. Ability to work efficiently and calmly in a fast paced environment. Additional Information Bachelor s degree in Hospitality Management or related field preferred. Proven experience in a customer service role, preferably in hospitality or a luxury service environment. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Ability to multitask and remain calm under pressure. Knowledge of the local area and its attractions is a plus. Proficient in Microsoft Office Suite and property management systems.