Business Support Executive

About Company

Magicindi

Experience Level

1 - 3 years

Job Quick Info

• Full Remote
• Contract : 1year
• Working hours : 2:00 PM 10:00 PM IST
• Holiday : Wednesday

Salary

?8,000 / month

Qualifications & Skills

Customer & Partner Relations Executive

Key Responsibilities

• Demonstrate

  strong enthusiasm and a dedicated work ethic

  while contributing in a fast-paced

  startup

  environment.
• Serve as the

  first point of contact

  for customers, partners, resolving queries on orders, deliveries, and product details.
• Conduct

  cold calling

  with customers and business partners, explaining offerings, business collaborations, operational support.
• Maintain consistent

  follow-ups

  to build long-term trust with customers and partners.
• Coordinate with

  suppliers, vendors, and internal teams

  to ensure accurate and timely order fulfillment.
• Provide

  partner support

  by resolving issues, streamlining communication, and ensuring smooth operations.
• Handle escalations with

  quick, smart decision-making

  to ensure customer satisfaction.
• Represent Magicindi in a

  professional, polite, and customer-friendly manner

  at all times.
• Chat support executive.
• Keep accurate records of communications, follow-ups, and resolutions.

Qualifications & Skills

• Strong communication skills in

  Telugu,

  English, Hindi

  (English spoken and written preferred).
• Outgoing, confident, and comfortable with

  cold calling and persuasive communication

  .
• Ability to

  think on your feet

  and make sound business decisions.
• Prior experience in

  customer support, telesales, or partner management

  is a plus.
• Highly organized, proactive, and able to manage

  multiple follow-ups

  effectively.
• Shows technical ability in working with

  business softwares.

Why Join Magicindi

• Be part of a

  fast-scaling e-commerce startup

  from the ground up.
• Work in a

  dynamic, remote-friendly environment

  .
• Gain

  hands-on experience

  in customer support, sales, partner management and technical operational skills.
• Opportunities to

  grow along with company's success.