Business Operations Professional

Job Description

Bachelor s/Master s degree in Business Administration, Marketing, Information Technology, or related fields Bachelor s/Master s degree in Engineering with interest to work in Business Proficiency in CRM platforms (Salesforce, HubSpot, or similar) Exceptional presentation, verbal, and written communication skills Analytical mindset to derive actionable insights from customer and market data Experience with design tools (Canva, PowerPoint) for creating professional pitch decks Internship or project-based experience in customer success, GTM strategy, or business operations preferred Must be a US citizen or Permanent Resident Willing to travel (expenses covered by Neuralix) Serve as a key point of contact for customer onboarding, inquiries, and ongoing support Collaborate with cross-functional teams to resolve customer challenges effectively and proactively Execute customer success initiatives to enhance loyalty and satisfaction metrics Manage and maintain CRM tools (eg, Salesforce, HubSpot) to monitor customer interactions, insights, and pipelines Develop long-term customer engagement strategies to ensure retention and account growth Utilize CRM data to drive actionable business insights and improve customer engagement strategies Create and deliver compelling pitch decks and proposals tailored to target customers Refine Neuralix s value proposition and product messaging to resonate with diverse audiences Present Neuralix s AI-driven solutions confidently to potential customers, showcasing their value and impact Support the development of GTM strategies for product launches and customer acquisitions Conduct competitive analysis and market research to align offerings with industry trends Collaborate with business development teams to identify and prioritize customer opportunities Partner with product and engineering teams to align customer feedback with product enhancements Design and execute strategies to drive adoption and measurable success for Neuralix solutions Provide actionable insights to stakeholders for continuous product and process improvements Neuralix Inc , provides AI-driven solutions for the energy and manufacturing industries, is looking for a Business Operations Professional to join the team after graduation This role is tailored for a recent master s graduate and involves managing customer relations, communications, and success strategies The candidate will work on customer satisfaction, Go-To-Market (GTM) strategies, CRM management, and crafting impactful pitches and strategies for product success This is a remote role with travel for client engagements