Business Manager

Job Description

Role & responsibilities The position holder will be managing a team of 10-20 individuals Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients Build and manage productive, professional relationships with clients Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs Ensure prompt resolution of client complaints Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions Daily 2-4 in-person meetings (F2F) with clients onsite Preferred candidate profile Application of sales techniques Quick thinking and problem-solving Verbal communication with active listening Vision and foresight to create new opportunities for customer Team Management & Interpersonal skills Data Interpretation & Reports Management Candidate Attributes: Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10 sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.