Business Interlock Specialist

7 - 11 years

9.0 - 13.0 Lacs P.A.

Mumbai

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

talent developmentfinancial servicesmicrosoft office suiteclient relationshiptraining need analysisnon voice processinternational bpochat processcustomer servicecustomer carecustomer supportvoice processemail support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for? Training Needs Analysis (TNA) Microsoft Office Suite Banking, Financial Services Written and verbal communication Ability to establish strong client relationship Collaboration and interpersonal skills Strong analytical skills Ability to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Professional Services
Dublin

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