Business Growth & Operations Associate

Job Description

Kaymarc, formerly Kayes, is a content-first branding agency that started in 2021 with a focus on helping clients grow intentionally online. We have expanded from a single visionary to serving over 250 clients across 8 countries in industries like SaaS, Finance, Healthcare, E-com, and Education. Our clients have achieved significant growth and recognition, including features on TEDx, Shark Tank, Y Combinator, and Economic Times. We specialize in LinkedIn marketing, personal branding, organic growth strategy, strategic storytelling, and brand positioning. This is a full-time on-site role for a Business Growth & Ops Associate located in New Delhi. The associate will be responsible for supporting daily operations, developing growth strategies, and managing client relationships. The primary tasks include coordinating with different departments, analyzing business performance, preparing reports, and assisting in the execution of business development plans. The role also involves collaborating with the marketing and content teams to align business goals with marketing strategies. Key Responsibilities: - Client communication & follow-ups - Team briefing & accountability - Project management & deadline tracking - Lead follow-ups & CRM updates - Freelancer / hire screening - Process improvement suggestions - Keep founder updated without micromanagement Must-Have Skills: - Strong written & verbal communication - Proactive problem-solving - Multitasking & prioritization - Ownership mindset - Nice-to-Have Skills: - Prior experience in ops / agency / client management - Familiarity with project management tools (ClickUp / Trello / Asana) Salary: Probation: ₹25k-30k Post-Probation: ₹35k-45k Quarterly Bonuses: 5-10% of KPIs met Job Types: Full-time, Permanent Pay: ₹351,202.23 - ₹1,089,221.27 per year Schedule: Day shift Work Location: In person