Business Development Officer

About the Role: Own the First Revenue Conversation in Our Core Markets

• Triage and prioritize the inbound MQL queue from Pardot, acting immediately on high-scoring leads.
• Conduct deep research on prospect companies and key personas 

  within our target industries/geographies (US, CA, AUS)

   to uncover their specific business pains.
• Decode buying signals from campaign engagement (content downloads, form fills, page visits) to build a targeted, segmented outreach list.

Engage & Connect

• Execute a high-volume, multi-channel outreach strategy (phone, email, LinkedIn, virtual meetings) with a minimum of 60+ touchpoints daily, 

  tailored to the cultural and business norms of each region.

• Personalize every interaction based on your research and the prospect's journey, moving beyond the generic script.
• Master command of the phone, aiming for 8-10 quality conversations with decision-makers each day 

  across North America and AUS.

• Navigate complex org charts and overcome gatekeepers with professionalism and confidence.

Quality & Book

• Focus on real opportunities, understand what matters to the buyer, in order to help close deals faster — instead of wasting time on “maybes”.
• Clearly articulate our unique value proposition, connecting it directly to the prospect's world.

• Your Core Metric:

   Book a minimum of 

  6+ highly-qualified meetings

   per month for the Account Executive team 

  with companies in our target countries.

• Manage the meeting logistics flawlessly, ensuring a seamless handoff with detailed context.

Orchestrate & Optimize

• Manage a fluid pipeline of 400+ MQLs with impeccable organization, ensuring no opportunity is missed or stalled.
• Maintain pristine data hygiene in Salesforce, with 100+ daily tasks (calls, emails, updates) logged accurately.
• Collaborate with Marketing to provide feedback on lead quality and campaign performance, acting as the voice of the prospect.

Qualifications & Experience:

• 2-3 years in a B2B outbound SDR/BDR role, in Enterprise Sales from BPO/BPM, IT, ITeS industry, with a proven record of exceeding monthly meeting quotas.

• Demonstrable experience prospecting and selling into the US market; experience with Canada or Australia is a strong plus.

• Demonstrable experience managing and converting inbound MQLs from a platform like Pardot, Marketo, or HubSpot.
• Proficiency in Salesforce CRM; you understand that the data you put in is the intelligence the company runs on.
• A history of successfully engaging and setting meetings with C-level executives in sophisticated, high-value industries.
• Comfort with and an inclination to use data research tools like ZoomInfo, Apollo.io, LinkedIn Sales Navigator to enrich prospect data.

• Able to work comfortably in North American AUS time zones as needed.

What We Offer:

• Fuel for Your Pipeline:

   A steady stream of warm, high-intent MQLs from sophisticated marketing campaigns 

  across our core markets.

   You focus on conversion, not cold-calling from scratch.

• Competitive Compensation:

   A competitive base salary + an aggressive commission structure designed to reward top performers handsomely.

• Elite Tools & Technology:

   Best-in-class sales stack to maximize your efficiency and impact.

• A Culture of Excellence:

   A fast-paced, metrics-driven environment where top performers are recognized, celebrated, and rewarded.

  Role & responsibilities

Preferred candidate profile