Business Development Manager

Job Description

Organizational Overview: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. Profile Overview: This Business Development Manager position is responsible for driving sales growth and managing customer relationships within a specified region. The role involves lead generation, conversion, and up-selling to existing clients, while also identifying new business opportunities. The ideal candidate will have a proven track record in sales, preferably within the hotel industry, and possess strong negotiation, communication, and presentation skills. An understanding of local market dynamics and the ability to travel are essential. Roles Responsibilities Responsible for managing Regional current customers and understanding their queries. Proactively generate local Leads and follow up with HOT WARM leads to convert into the business. Continuous business planning for up-sales with existing customers. Keeping given the customer escalations would be able to suggest the changes and amendments required in the Product. Planned traveling throughout the region and suggested better planning for the business operations understanding local requirements. Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities. Work with and Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products. Work with and expand the current prospect database within specified business sectors to generate effective leads exceed sales targets for the business. Timely effective report generation and submission to the Line Manager. Key Competencies for the Role: Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth. Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction. Lead Generation Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth. Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively. CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting. Time Management Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently. Requirements: A minimum of a Bachelors degree is required. At least 1 year of experience in sales, preferably in Hotel Sales, is highly desirable. Freshers with a strong interest in sales are welcome to apply. Prior experience in managing the complete sales/marketing cycle, including deal closure, is an advantage. Proven track record of success in sales. Excellent negotiation, communication, and presentation skills. Highly self-motivated with a proactive attitude. Personal vehicle, laptop, and good internet connection.