Business Development Manager

Job Description

Organizational Overview: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 15+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. Profile Overview: This role involves managing regional customer relationships, addressing queries, and driving business growth through proactive lead generation and conversion. The candidate will focus on upselling to existing customers, handling escalations, and recommending product improvements. Regular regional travel is required to align business operations with local needs and strengthen customer engagement. Collaborating with the marketing team, they will develop campaigns, expand the prospect database, and generate new business opportunities to exceed sales targets. Additionally, the role demands timely reporting to the Line Manager and a strategic approach to business development, ensuring consistent growth and customer satisfaction in the region. Roles and Responsibilities: - Develop and implement strategic sales plans to achieve company goals - Identify new business opportunities and potential clients - Build and maintain strong relationships with key stakeholders - Drive revenue growth through effective sales strategies - Collaborate with cross-functional teams to ensure client satisfaction - Monitor market trends and competitor activities to identify potential threats and opportunities - Prepare and present sales proposals to potential clients - Track and report on sales performance metrics Key Competencies for the Role: Sales Expertise: Proven track record with 2+ years of experience, particularly in hospitality tech or SaaS sales, with a passion for driving revenue growth. Customer Relationship Management: Strong ability to build and maintain relationships with clients, addressing their needs and ensuring long-term satisfaction. Lead Generation Conversion: Skilled in identifying qualified leads, cold calling, and converting opportunities into business growth. Communication Skills: Professional verbal and written communication in English and regional languages, with the ability to engage and persuade prospects effectively. CRM Proficiency: Familiarity with CRM tools to ensure accurate activity tracking and reporting. Time Management Multitasking: Adept at managing multiple priorities, meeting deadlines, and achieving sales targets efficiently. Qualifications: - Bachelors degree in Business Administration or related field - At least 2 years of experience in outbound sales - Proven track record of driving business growth - Strong communication and negotiation skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Knowledge of market trends and competitor activities